- North West
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Management
- Reference: 109081
Vacancy Details
Employer: Orion Group
We are seeking a highly experienced, competent and motivated hospitality professional to assume the role of Hotel General Manager at our beautiful Hotel located near Hartbeespoort Dam. The successful candidate will be responsible for overseeing all operations of the hotel, ensuring exceptional guest experiences, increasing occupancy and maximizing profitability.
Main Duties and Responsibilities:
Qualifications and Skills:
If you meet the above qualifications and are passionate about delivering exceptional hospitality experiences, we invite you to apply for the position of Hotel General Manager at our esteemed property. Join our winning team and help us create memorable moments for our guests!
Main Duties and Responsibilities:
- Lead and manage all hotel departments, including front office, housekeeping, food and beverage, sales and marketing, and maintenance
- Develop and implement strategic plans to achieve financial targets and enhance overall performance
- Maintain high levels and standards of customer service and satisfaction, ensuring that all guests receive a memorable and personalized experience
- Manage and motivate a team of employees, providing training, support, and feedback as needed
- Oversee the recruitment, retention, and development of staff members
- Monitor and analyze financial performance, budgeting, and forecasting to drive revenue and cost control initiatives
- Ensure compliance with all relevant laws and regulations, as well as company policies and procedures
- Maintain positive relationships with guests, suppliers, and other key stakeholders
- Implement and enforce health, safety, and security protocols to protect guests and staff
- Handle guest complaints and resolve issues in a professional and timely manner
Qualifications and Skills:
- Grade 12 or equivalent qualification
- Valid driver's license required
- A tertiary qualification in Hospitality Management or a related field will be advantageous
- Proven experience as a General Manager in the hotel industry, with at least 5 years in a leadership / management role
- Strong leadership, communication, and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in budgeting, financial analysis, and revenue management
- Knowledge of industry trends, best practices, and technologies
- Ability to work under pressure and make sound decisions in challenging situation
- This is a 5.5 (five and a half day) position and requires working extended hours, weekends and public holidays as per operational requirements of the Hotel.
If you meet the above qualifications and are passionate about delivering exceptional hospitality experiences, we invite you to apply for the position of Hotel General Manager at our esteemed property. Join our winning team and help us create memorable moments for our guests!
4 people have applied for this job. 170 people have viewed this job.
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