- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT
- Reference: 25501
Vacancy Details
Employer: Datafin Recruitment
ENVIRONMENT:
A Johannesburg-based software engineering and data science consultancy, with a global development footprint, is seeking a proactive and experienced Product Manager to oversee and enhance their Jira Service Management and OneStream products. The ideal candidate will collaborate closely with customer support and sales teams to address issues, improve user experience, and drive product growth.
DUTIES:
- Product Oversight: Manage the end-to-end lifecycle of Jira Service Management and OneStream products, ensuring they meet user needs and business objectives.
- Stakeholder Collaboration: Work closely with customer support and sales teams to identify and resolve product-related issues.
- Strategic Planning: Develop and implement product strategies and roadmaps aligned with company goals.
- Performance Analysis: Monitor product performance using analytics tools, gathering user feedback to inform enhancements.
- Cross-Functional Coordination: Lead cross-departmental teams to execute product updates and improvements.
- Regulatory Compliance: Ensure products comply with industry standards and regulatory requirements.
- Training & Support: Provide training to internal teams on new features and functionalities.
- Product Vision and Strategy: Establish a clear vision for the product and develop a roadmap that aligns with business objectives.
- Understanding Customer Needs: Conduct market research and gather customer feedback to identify pain points and opportunities.
- Prioritizing Features and Requirements: Prioritize product features based on user needs, market trends, and business value to guide the development process.
- Collaboration with Cross-Functional Teams: Work closely with engineering, design, marketing, and sales teams to ensure successful product development and launch.
- Product Lifecycle Management: Oversee the product from ideation to launch and beyond, monitoring performance and adjusting as needed.
- Market Trends Analysis: Stay informed about industry trends and competitors to keep the product relevant and competitive.
- Success Measuring: Define and track key performance indicators (KPIs) to evaluate product performance and make data-driven decisions.
REQUIREMENTS:
- Education: Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.
- Experience: Minimum of 5 years of product management experience, preferably in the fintech or payments industry.
- Domain Knowledge: Strong understanding of wallet and payment systems.
- Product Expertise: Hands-on experience with Jira Service Management and OneStream platforms.
ATTRIBUTES:
- Communication: Excellent verbal and written communication skills for effective collaboration with teams and stakeholders.
- Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
- Leadership: Proven ability to lead cross-functional teams and drive projects to completion.
- Customer Focus: A keen focus on user experience and customer satisfaction.
- Adaptability: Flexibility to thrive in a fast-paced, dynamic environment.
- Interpersonal Skills: Ability to build strong relationships with internal and external partners.
- Time Management: Exceptional organizational skills with the ability to manage multiple priorities.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here https://www.datafin.com/job/product-manager-jhb-hybrid/
OR e-mail a Word copy of your CV to dani@datafin.com and mention the reference number of the job.
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About Datafin Recruitment
Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders as well as access to some of the most skilled and sought after candidates in the industry. Our database of over 25 000 candidates, cutting edge internal IT systems and extensive PPC marketing has ensured that we at the top of our game and one of SA’s leading recruitment agencies.
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