- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: Automotive Management
- Reference: 108477
Vacancy Details
Employer: Ellahi Consulting
The company is seeking a proactive and detail-oriented Retail Supervisor to join our team at the Springfield location. The Retail Supervisor will oversee the daily operations of the showroom floor team, ensure compliance with SOPs, manage sales and purchase transactions, and drive marketing initiatives to enhance brand awareness and sales performance.
Location: Springfield, Durban
Salary: R16 000 to R20 000 pm
Benefits: R500 extra for every vehicle sold
Experience required:
- Strong motor retail sales experience required
- Motor Industry experience required
- Good sales record/ experience
Skills Required:
- Leadership Skills: Ability to motivate and manage a diverse team effectively.
- Attention to Detail: Ensure documentation and transactions comply with company and industry standards.
- Communication: Strong verbal and written communication skills for team management and partner coordination.
- Digital Tools Proficiency: Skilled in CRM systems and capable of learning stock management software.
- Sales Acumen: Understanding of sales strategies and a focus on customer service to drive results.
- Problem-solving: Ability to quickly address customer and operational issues effectively.Marketing Insight: Ability to create an engaging showroom environment that aligns with the brand strategy.
- Team Leadership & Floor Management: Supervise the daily activities of the showroom team, ensure roles are defined, and monitor performance to meet targets.
- SOP Compliance: Ensure showroom operations comply with Standard Operating Procedures (SOPs), including customer service, vehicle inspections, and transactions.
- Transaction Oversight: Oversee the final steps in sales and purchase transactions, ensuring documentation accuracy before vehicle release.
- Third-party Coordination: Liaise with third-party service providers for smooth transaction flow, including reconditioning suppliers, tracker installations, and vehicle transportation.
- Marketing and Promotions: Develop and execute in-store marketing campaigns, promotions, and customer engagement activities to boost sales and brand visibility.
- Stock Control: Assist in managing vehicle stock, maintaining accurate records, and supporting the valuation and pricing process.
- Customer Relations: Address customer inquiries and resolve issues that may arise before, during, or after the sale process.
- Reporting: Provide regular updates to the Car Trade Ops Manager on sales performance, team productivity, and marketing campaign success.
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About Ellahi Consulting
WHAT WE DO:
Strategic Talent Sourcing Solutions
Our integrated talent advisory service enables the implementation of business strategy through people by sourcing, supporting, mapping and coaching talented individuals.
NBI Brain Profiling and Eco-metric assessments
Accredited NBI and Eco-metric assessment practitioners provide advisory guidance to augment individual contribution, enhance team success and develop leadership careers.
We offer a wide range of candidate authentication solutions to verify qualifications, criminal records and background information, ensuring peace of mind
Through bespoke solutions we facilitate various talent development tactics and leadership coaching to activate your talent strategy and better equip candidates, graduates, teams and future leaders
We devote our energy to empower individuals and teams to thrive during times of change, strengthening their emotional functioning, optimizing performance and building resilience.
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