Candidate Requirements

Responsibilities:

• Develop and implement warehouse policies, procedures, and operational guidelines to ensure efficient and safe warehouse operations, compliance with regulations, and customer satisfaction.
• Plan and coordinate the receipt, storage, and dispatch of goods, materials, and products, optimizing warehouse layout, storage systems, and workflow to maximize space utilization and productivity.
• Supervise warehouse staff, including warehouse supervisors, forklift operators, pickers, and packers, providing leadership, direction, and training to ensure performance and productivity.
• Monitor inventory levels, stock movements, and replenishment activities, conducting regular cycle counts, audits, and inventory checks to maintain accurate inventory records and prevent stockouts or overstocking.
• Implement inventory management techniques, such as ABC analysis, FIFO/LIFO, and batch tracking, to prioritize inventory, minimize carrying costs, and optimize stock levels based on demand forecasts and sales trends.
• Ensure compliance with safety regulations, security protocols, and workplace health standards, conducting regular safety inspections, training sessions, and emergency drills to maintain a safe and healthy work environment.
• Coordinate with suppliers, vendors, and carriers to schedule inbound and outbound shipments, track delivery schedules, and resolve logistics issues to ensure timely and cost-effective transportation of goods.
• Utilize warehouse management systems (WMS) and inventory control software to manage inventory, track shipments, generate reports, and analyze warehouse performance metrics, such as order fill rates, cycle times, and accuracy.
• Optimize picking, packing, and shipping processes, implementing lean principles, automation, and technology solutions (e.g., barcode scanning, RFID) to improve efficiency, accuracy, and order fulfillment speed.
• Collaborate with other departments, such as procurement, sales, and customer service, to coordinate inventory planning, order processing, and customer delivery requirements, ensuring alignment with business objectives.
• Resolve customer inquiries, complaints, or issues related to warehouse operations, delivery delays, or damaged goods, ensuring prompt resolution and customer satisfaction.
• Conduct performance evaluations and KPI tracking for warehouse staff, measuring key metrics such as productivity, accuracy, safety, and on-time delivery, and providing feedback and coaching for improvement.
• Manage facility maintenance, repairs, and housekeeping activities, ensuring cleanliness, orderliness, and compliance with environmental regulations and industry standards.
• Develop contingency plans and risk mitigation strategies for emergencies, disasters, or disruptions to warehouse operations, such as power outages, equipment failures, or supply chain disruptions.
• Stay updated on industry trends, best practices, and emerging technologies in warehouse management, participating in training programs, seminars, and professional development activities.