- Cape Town
- Salary: Market Related
- Job Type: Permanent
- Sectors: Retail Management
- Reference: 107948
Vacancy Details
Employer: Ares Holdings
Job Summary:
To lead retail operations for the brand within South Africa according to the purpose, vision and values whilst driving retail priorities, maximizing turnover and ensuring consistent, Brand-aligned customer experience across the country
Purpose, Values, Culture:
- Communicate business purpose and values
- Develop, communicate and drive retail strategies and operational goals
- Ensure that all store people have a clear and consistent focus
- Drive consistent, Brand-aligned customer satisfaction
Retail Operations:
- Design tools & processes to ensure that all operational activities support an efficient, easy customer experience
- Ensure that facilities, equipment, tools, systems, security and physical environment are conducive to optimum performance
- Ensure that stores SOP's are well and consistently communicated
- Facilitate appropriate technical/ functional training
- Ensure that Store/ Area managers have the required tools to manage well
- Facilitate effective engagement between stores and HO
- Ensure that the disaster recovery plan is regularly refreshed and communicated as appropriate
- Ensure that the necessary OHS regulations are adhered to
- Develop, update & submit weekly & monthly reports as required
People:
- Develop and manage the process to ensure that stores are well staffed and that contingencies are in place
- Talent management & succession planning
- Ensure role clarity and effective goal-setting
- Drive in-store training programme to build front-line capability
- Monitor the application of the 'HR Value Chain' & adherence to people related SOP's
- Develop, update & submit weekly and monthly reports as required
Financial Management:
- Develop financial performance parameters, goals and targets
- Develop, update & drive Country plan
- Manage and drive revenue, quantity, margin and operating income targets
- Develop & Submit weekly and monthly reports as required
- Ensure that the relevant regulatory/ statutory requirements are adhered to e.g. VAT, Employee PAYE
Sales and Marketing:
- Brand management
- Key customer relationship management
- Public relations
- Ambassadorship
- Develop promotional initiatives
- Partner with Merch to ensure that VM standards are adhered to
- Create tools to ensure that all stores reflect the correct quality standards of cleanliness, tidiness, safety, visual impact and good housekeeping
Education and experience:
- Grade 12
- Relevant Tertiary qualification advantageous
- 3 – 5 years relevant experience
- Experience in the premium fashion industry
Perks & Benefits
- You get to work for a rapidly expanding distributor with aspirational brands
- Gym & Shower facilities
- Personal Trainer
- Yoga
- Pension Fund
- Medical aid with Gap cover
- Staff Allocation (R12 000 Retail Value per annum).
- Staff discount (50% off for you and your family across all the brands within the group)
- Healthy Lunch subsidy
- Company performance incentive scheme
- Long-service incentives
- Holistic Employee Wellness programme
- The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
Should you not be contacted regarding this position within 3 weeks from the closing date, please regard your application as unsuccessful.
2 people have applied for this job. 154 people have viewed this job.
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