- Richards Bay
- Salary: R4 500.00 - R15 000.00 Per Month (Negotiable)
- Bonus: Based on Performance
- Commission: Based on Performance
- Job Type: Permanent
- Sectors: Real Estate Management Property
- Benefits: Bonus Car Allowance Travel Allowance
- Reference: 2221049
Vacancy Details
Employer: EBEM Investment PTY Ltd
This is a full-time hybrid role for an Operations Assistant at Ebem Investment (Pty)Ltd located in Richards Bay, with flexibility for some remote work. The Operations Assistant will be responsible for assisting with day-to-day operational tasks and ensuring smooth business operations.
The Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. This includes ensuring the property is excelling in areas such as leasing, collections, resident relations, maintenance, personnel management, compliance with company safety program, laws, and company policies.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required.
ESSENTIAL JOB DUTIES
Property Management
Oversee the site's leasing activity to ensure property occupancy is maximized
- Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work
- Regularly perform a physical review of the property's assets assessing property's appearance and condition, including monitoring Preventative Maintenance programs and working with roving maintenance team for any larger-scale maintenance projects or needs
- Develop and maintain positive relationships with residents, vendors, contractors, and the site team
- Provide clear scope of work for every maintenance or renovation activities to be performed on any of the buildings
- Apply a rigorous sourcing methodology to select vendors to provide service or supply goods for the organization
- Interface with insurance company for all claims that required to be submitted to them.
Leadership
Leads team to success, motivating them to provide service consistent with our Core Values
- Coordinate and indirectly supervise workers providing construction work for the company and/or completing maintenance work
- Comply with all rules, regulations and contractual agreement in place with vendors and costumers.
- Makes sure all activities at the sites remain within the boundaries of local laws.
Financial
- Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed
- Perform regular market research activity in order to make recommendations on marketing and pricing strategies
- Prepare and submit accurate reports to Regional Manager on a timely basis
- Other duties may be assigned to meet business needs
Required Skills
- Microsoft Office: 2 to 3 years
- Bilingual: 10 years or more
- Driver Licence: 2 to 3 years
Candidate Requirements
QUALIFICATIONS
Education and Experience:
- High school diploma
- Experience in Property Management preferred
- Experience in Microsoft Office, including Word, Excel, and Outlook
- Real Estate Licenses must not be active while working in this role
Skills and Abilities:
- Fluent in English and skilled in oral and written communication
- Zulu or Afrikaans is a plus
- Ability to use tact, diplomacy and a clear, courteous manner when dealing with staff, residents and the public
- Decision-making, problem solving, and time management skills
- Ability to handle multiple projects or tasks simultaneously with self-direction
- Strong communication and interpersonal skills
- Attention to detail and problem-solving skills
- Ability to adapt to changing environments and work well under pressure
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