Job Description:

Are you an experienced sales professional with a passion for driving performance and delivering exceptional customer service? We have an exciting opportunity for a Pick-Up-Shop Senior Sales Consultant to join our team.

Key Responsibilities:

• Represent our brand by selling products and providing outstanding sales services to customers.
• Supervise daily operations within the shop, ensuring targets and KPIs are met.
• Lead and motivate the Shop Consultants to achieve collective goals.
• Generate and respond to sales leads, implement initiatives to boost sales.
• Conduct proactive telephone marketing/sales calls (minimum 50 per day).
• Manage email and telephonic inquiries, offering aftersales support.
• Identify and engage potential customers, process orders and returns.
• Assist with payment collections and support credit controllers.
• Maintain stock levels and optimize product range with the Pick-Up Shop Manager & Shop Controller.
• Oversee delivery, stock movement, and sales order completion.
• Enhance the shopping experience through effective visual merchandising.
• Ensure timely stock takes and make recommendations on surplus and slow-moving items.
• Handle general shop maintenance and analyze sales reports.
• Foster good working relationships with colleagues and coordinate customer events.
• Address customer complaints and perform ad-hoc duties as required.