My client is seeking a dedicated Maintenance Coordinator to join our small but dynamic team. If you are organized, proactive, and have a passion for customer service and property management, we want to hear from you! Drivers and own vehicle required.

Key Responsibilities:

·         Communication & Issue Resolution:

·         Serve as the primary point of contact for all maintenance-related correspondence from members, ensuring timely resolution of routine and common property maintenance issues.

·         Facilitate communication between owners regarding maintenance concerns.

·         Maintenance Coordination:

·         Open maintenance tickets/tasks on WeConnect U, obtain quotes from contractors, and submit for Trustee approval.

·         Conduct site visits to assess maintenance needs and ensure quality of work.

·         Contractor Management:

·         Appoint contractors, oversee their work, and ensure satisfactory completion.

·         Process invoices for payment, including scanning/uploading to WeConnect.

·         Member Notifications:

·         Inform members and Trustees about ongoing work, site presence of contractors, and distribute relevant newsletters.

·         Security & Inventory Management:

·         Manage stock take and recording of keys, tags, and remotes.

·         Municipal Liaison:

·         Handle blocked drain issues, municipal callouts, and liaise with local authorities to log and track service requests.

·         Follow up on municipal bills as necessary.

·         Insurance Claims:

·         Submit maintenance issues to insurance for claims and manage the entire process from start to finish.

·         Compliance & Documentation:

·         Prepare and submit AGM documentation to the Ombudsman and ensure compliance with POPI, FIC, and other relevant legislation.

·         Update conduct and management rules, seeking Trustee and owner approvals.

·         Meetings:

·         Attend meetings, take minutes, and circulate approved minutes to the team via WeConnect U.