- Brackenfell
- Salary: R12 000.00 Per Month
- Job Type: Permanent
- Sectors: Admin Manufacturing General
- Benefits: Pension
- Reference: MMAD2709
Vacancy Details
Employer: wcp
Are you an experienced professional with a passion for customer service? Join a dynamic team as a Customer Service Agent, where your skills in sales and manufacturing will shine!
Key Duties and Responsibilities:
Sales Order Processing:
· Accurately capture sales orders within specified deadlines
· Invoice orders and ensure timely dispatch
· Process export orders, including necessary documentation
Daily Order Management:
· Follow up on production and import orders, providing feedback to customers
· Manage blanket orders and export preparations
Customer Interactions:
· Handle walk-in customers and process quotations efficiently
· Ensure timely responses to quotation requests
· Process payments for quotations and cash sales
Candidate Requirements
Qualifications & Experience
· Grade 12 or equivalent
· 3–5 years of experience in a customer service or internal sales support role
· Proficient in Microsoft Office (Excel, Word, PowerPoint, Email) and CRM systems
· Bilingual in English and Afrikaans
· Experience with ERP systems is essential
· Basic knowledge of export processes is an advantage
· Experience in the sales and manufacturing industry
· Ability to thrive in a fast-paced, high-pressure environment
· Strong team player who can also work independently
· Excellent analytical skills with high attention to detail
· Outstanding written and verbal communication abilities
· Capable of handling challenging situations with professionalism
· Strong numerical proficiency and technical savvy
· Exceptional organizational and time management skills
3 people have applied for this job. 52 people have viewed this job.
More Jobs at wcp
Maintenance Administrator – Property - Milnerton
- Milnerton
- Job Type: Contract
- Posted 27 Sep 2024 | 60 Days left
Welder - Montague Gardens
- Cape Town Northern Suburbs
- Job Type: Permanent
- Posted 25 Sep 2024 | 58 Days left
External Sales Representative - Table View
- Table View - Parklands
- Job Type: Permanent
- Posted 20 Sep 2024 | 54 Days left
Sales Representative – FMCG Cape Town
- Cape Town
- Job Type: Permanent
- Posted 20 Sep 2024 | 54 Days left