A vacancy exists for a BI Manager within the Kazang Micro Merchant Division – Touchsides in Rosebank, Johannesburg (Hybrid, Remote)   

The BI Manager will be responsible for driving the BI strategy, driving data driven decision-making and operational excellence to ensure that the department meets organizational goals. Developing data products and maintaining reports, dashboards, scorecards, KPIs, data models, accuracy and quality. Take a lead role in managing the organisations business intelligence tools and systems ensuring data accuracy.

Key Responsibilities include, but are not limited to:

Data Management

• Create, support, and maintain data models, reports, and dashboards to address evolving data requirements.
• Ensure the accuracy and integrity of customer master data.

Data Analysis           

• Conduct in-depth data analysis to uncover valuable insights that support strategic decision-making.
• Develop and maintain advanced analytics models and techniques for forecasting and predictive analysis.
• Assist in ad hoc projects to identify market opportunities and threats.
• Conduct regional analysis to inform strategic planning processes.
• Develop consistent approaches and methodologies for data analysis, automate repeatable tasks and drive process efficiencies

Reporting and Visualization           

• Create and manage reports, dashboards, and visualizations that effectively communicate data findings to stakeholders.
• Ensure that reports are accurate, up-to-date, and align with business objectives.
• Business Strategy Support     Collaborating with department heads and executives to define KPIs
• Align BI initiatives with the organization’s strategic goals and priorities.
• Identify opportunities to leverage data for competitive advantage and business growth.

Tool and Technology Management

• Evaluate, select, implement, and manage business intelligence tools and technologies.
• Optimize the use of BI tools to enhance data analysis and reporting capabilities.
• Training and Development     Provide training and support to end-users to maximize the utilization of BI tools and resources.
• Address user queries and concerns regarding data and reporting.

Performance Monitoring

• Monitor the performance of KPIs and highlight gaps and opportunities.
• Regularly assess the effectiveness of BI solutions and make adjustments as needed.

In order to be considered for this position, the following requirements must be met:

• Bachelor’s degree in business Intelligence/ Data Science Computer Science or a related field.
• At least 5 years’ experience in a similar role with a focus on business intelligence, and data analysis
• Advanced proficiency in Microsoft Excel, Power BI, SQL and other data analysis tools.
• Familiarity with CRM systems and sales force automation are advantageous
• Knowledge of the industry and market dynamics is a plus

Technical Competencies:

• Strong proficiency in data analysis and reporting tools such as Excel, Power BI, or similar platforms.
• Excellent data modelling and data visualization skills.
• Knowledge of market analysis and consumer behaviour.
• Strong quantitative and qualitative analytical skills.
• Effective communication and presentation skills.
• Detail-oriented with strong problem-solving abilities.
• Project management skills to handle ad hoc projects.
• Knowledge of sales forecasting techniques and economic trends.
• Familiarity with micro-segmentation strategies.
• Ability to work collaboratively in cross-functional teams.
• Prior experience in business intelligence, data analysis, and operations support is preferred.