Vacancy Details
Employer: Dis-Chem Pharmacies Limited
Dis-Chem Pharmacies in Midrand has an opportunity available for a Social Media Representative. The main purpose of the role is to be responsible for the on-going management and growth of Dis-Chem Pharmacies’ social media presence in alignment with business online strategy.
Minimum Requirement:
Essential:
- Grade 12 / Matric
- Certificate in Social Media and Communication
- Minimum 1 – 2 years significant experience with major social media platforms, their differences, benefits and unique features in a business setting
Advantage:
- Diploma in journalism, communications, marketing or public relations
Job Specification:
Marketing:
- Create, manage and grow business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
- Increase/optimize traffic to the Online Shop from all social media channels.
- Plan and execute Social Media programs and campaigns that span - owned (e.g. Blogs), earned (e.g. Facebook) and paid (sponsored tweets).
- Assist customers through social media websites, online tools, email and phone.
- Collaborate with the other appropriate departments (Sales, Customer Service, Categories, Marketing, Store Managers etc.) to assist in resolving customer queries online.
- Seek out threats to the brand message and resolve as needed.
- Make sure that the online store continuously runs effectively, always respond to emails as well as answer phone messages from both their clients and suppliers in 24 hours or less.
- Ongoing management for all aspects of Social Media, including content, broadsheets, analysis, new ideas (contests, promos, online/social exclusives etc.), lead generation, content syndication methods, and keeping up with the newest online trends tools.
- Ensure consistency in Brand Voice and alignment with the strategic direction.
- Responsible for implementing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos.
- Mine insights from social campaigns to continually find ways to improve on those metrics through testing and implementation of new innovative initiatives.
- Effectively promote Social Media within the organization.
- Monitors internet for brand related topics of conversation and act accordingly.
- Source content for the Dis-Chem Foundation from the key stakeholders.
- Source content from the Mother & Child and Benefits magazine from the key stakeholders.
- Organising special online promotions and online exclusive deals.
- Track and monitor the effectiveness and success of online initiatives, in order to calculate a ROI and act accordingly.
- Assist with updating of information within the Dis-Chem Online site.
- Assist with sourcing and sponsorship opportunities within Social.
- Assist in planning, organizing, educating and executing Social media events within the business.
- Assist in the photographing and videoing at events.
Competencies:
Essential:
- Microsoft Office – Word, Excel, PowerPoint and Outlook
- Strong understanding of messaging and reputation management
- Proper email etiquette
- Interpersonal skills
- Quality orientation
- Communication skills
- Self-management
- English – Read, write and speak well.
Advantage:
- 2nd Additional language
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
28 people have applied for this job. 273 people have viewed this job.
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