Vacancy Details
Employer: Helderberg Personnel cc
- Senior certificate (NQF 4)
- South African citizen
- Code B driver's license and own transport
- 2 - 3 years experience in a similar role
- Experience in the Logistics industry will be an advantage
- Familiar with Parcel Perfect system
- Willing to work overtime - be available after business hours and during weekends when required
Capabilities & Competencies
- Excellent ability to give attention to detail
- Ability to work accurately at fast pace
- Good organising and prioritising skills
- Ability to work in a systematic, methodical and orderly manner in order to achieve goals on a consistent basis
- Computer literate and efficient in MS Office
- Good Excel skills
- Ability to work well under pressure
- Good communication skills
- Excellent proficiency in English (read, write and speech)
Key Performance Indicators
- Manage discrepancy reports and advising clients of damaged cargo
- Following up on third party deliveries
- Collection from Local regional offices
- Problem deliveries, mailing accounts with futile trip charge
- Follow up on outstanding quotes
- Monitoring / updating customers on special shipments
- Know truck arrival times for all branches daily
- Response time to queries must be within 30 minutes
- Daily reporting on unresolved issues to management and any written complaints received
- Forward possible leads to relevant salesperson in respective regions as well as quotes done for non-account clients
- Run delivery reports by customer as and when required by management
- Assist with data capturing and pod capturing as and when needed
- Obtain daily floor check report from operations and add notes to Parcel Perfect
- Arrange and follow up with agent collections
- Obtain pods from agents for their websites
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About Helderberg Personnel cc
Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment
to attending to our clients’ needs, culture and values and to ensure that,
through comprehensive interviews with candidates, the overall match is
determined to ensure a long term relationship. The identity of the client
remains confidential at all times. We understand that our function is to ensure
that the candidate must become a strategic partner to a business instead of a
mere employee. Helderberg Personnel has achieved a steady growth over the last
years and we have evolved into one of the leading agencies in the region. We
have made placements cross functional, cross industry and up to senior
management level.
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