- Cape Town
- Salary: Market Related
- Job Type: Permanent
- Sectors: Manufacturing
- Benefits: Dependent on experience
- Reference: CPT003851/Meg
Vacancy Details
Employer: Time Personnel
- Matric, Diploma or bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field
- Minimum of 3-5 years in a supervisory role within dispatch, logistics, or transportation, preferably in the manufacturing sector
- Proficiency in dispatch and logistics software
- Fast-paced manufacturing environment
- Must be able to work in both an office and warehouse setting
- Strong leadership and people management skills
- Excellent problem-solving and decision-making abilities
- Effective communication and collaboration skills across departments
- Ability to work under pressure and meet tight deadlines
- Strong organisational skills with attention to detail
- Lead and supervise the team of 11 staff members from various departments
- Monitor staff performance, provide feedback, and handle training and development initiatives
- Ensure that health and safety protocols are adhered to by the team during all dispatch activities
- Oversee the planning, scheduling, and execution of dispatch activities to ensure timely delivery of products
- Coordinate with production, warehouse, and sales teams to align dispatch schedules with customer demand and manufacturing output
- Continuously monitor KPIs related to dispatch operations (on-time delivery, cost per shipment, etc.) and implement corrective actions as needed
- Utilize dispatch software to track shipments and monitor the status of delivery vehicles.
- Collaborate with the customer service team to handle escalated issues related to delivery delays, damaged products, or incorrect orders
- Ensure that customer delivery specifications are met, including timelines and any special handling requirements
- Coordinate with the inventory management team to ensure sufficient stock levels are available for dispatch
- Address and resolve operational issues, such as vehicle breakdowns, route disruptions, and other logistics problems
- Investigate incidents such as late deliveries, product damage during transit, and implement solutions to prevent reoccurrence
- Maintain accurate records of shipments, dispatch activities, and driver logs
- Prepare reports on dispatch operations, including performance metrics and cost analysis, for senior management review
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About Time Personnel
Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.
We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!
How do we deliver positive results saving you TIME?
- A unique take-on process, eliminating TIME wasting for all parties concerned.
- Solution driven, for when problems occur.
- Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
- Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
- Continually keeping abreast of South Africa’s stringent Labour Laws.
Why should you be going through the painstaking process of sifting through a mountain of CV’s?
Your focus needs to be on your job function, most times you end up just recruiting someone out of pure frustration, exhaustion and desperation.
It is vitally important not to rush a recruitment process.
Our service TURN AROUND TIME is our success factor.
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