Vacancy Details
Employer: Ntice Search
Our client, a proudly South African, local supermarket chain that provides customers with affordable groceries that are of great quality is currently looking for a Bakery Manager in the upper highway area.
Requirements and Experience:
- Proven experience managing a bakery.
- Sound knowledge of different baking techniques.
- The ability to work under pressure.
- Outstanding problem-solving skills.
- Excellent management skills.
- Effective communication skills.
- Exceptional customer service skills
- Strong leadership, organizational, as well as a commitment to upholding company standards and policies
Qualifications:
- Matric or equivalent
- Food handlers license
Key responsibilities:
- Overseeing all aspects of the bakery department within the retail store, ensuring the production of high-quality baked goods, efficient operations, and exceptional customer service.
- Plan, organize, and oversee the daily operations of the bakery department, including production, packaging, and display of baked goods
- Manage and schedule bakery staff, including hiring, training, performance evaluation, and disciplinary action as necessary
- Develop and implement SOPs for bakery operations, ensuring compliance with food safety regulations and company policies.
- Monitor and maintain inventory levels of bakery ingredients and supplies, ordering stock as needed to meet production requirements.
- Ensure the quality and freshness of baked goods by following standardized recipes, proper baking techniques, and product rotation procedures
- Coordinate with suppliers and vendors to source high-quality ingredients and equipment at competitive prices
- Monitor bakery sales performance, analyse trends, and develop strategies to increase revenue and profitability
- Maintain cleanliness and sanitation standards in the bakery department, including equipment, workstations, and storage areas.
- Train bakery staff on food safety practices, hygiene standards, and customer service protocols
- Handle customer inquiries, complaints, and special orders related to bakery products, providing prompt and courteous service.
- Implement marketing initiatives and promotional activities to drive bakery sales and customer engagement.
- Collaborate with other departments, such as purchasing, marketing, and store management, to optimize bakery operations and product offerings.
- Ensure compliance with health and safety regulations, including proper handling and storage of food items and adherence to sanitation protocols.
6 people have applied for this job. 134 people have viewed this job.
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