Vacancy Details
Employer: Bright Placements
A Retail and Warehouse Manager for a furniture store in Polokwane is responsible for overseeing the day-to-day operations of both the retail store and the warehouse. This role ensures that customer service, inventory management, logistics, and staff performance meet the company's standards. Below is a typical job description for such a position:Key Responsibilities: Retail Store Operations:Manage daily retail operations, ensuring smooth functioning of the store.Supervise sales staff and ensure exceptional customer service is provided.Monitor and analyze sales performance, setting targets and goals for the team.Ensure the store layout is appealing, merchandise is well-displayed, and promotions are visible.Handle customer queries, complaints, and resolve issues efficiently.Maintain a clean, organized, and safe shopping environment for customers.Implement loss prevention policies and procedures. Warehouse Management:Oversee the receiving, storage, and dispatching of furniture from the warehouse.Manage warehouse staff, ensuring efficient handling, packing, and inventory control.Maintain accurate records of stock, ensure stock rotation, and conduct regular stock audits.Ensure the warehouse operates in line with safety and compliance standards.Coordinate logistics for delivery schedules, ensuring timely and accurate deliveries to customers. Inventory Management:Oversee stock levels in both the store and the warehouse, ensuring adequate inventory without overstocking.Monitor stock transfers between the warehouse and the retail floor.Conduct regular stock checks and manage reordering processes to avoid stock shortages. Staff Management:Recruit, train, and supervise retail and warehouse staff.Manage staff schedules, payroll, and performance reviews.Ensure that staff adhere to company policies, procedures, and health & safety standards. Financial Management:Manage the store’s budget and expenses, ensuring cost-effective operations.Prepare and present sales, stock, and fina...
- Minimum 3-5 years of experience in a managerial role in retail and warehouse operations.
- Experience in the furniture industry or similar is highly advantageous.
- The role is a mix of retail store and warehouse management, requiring time spent in both settings.
- May involve occasional travel between warehouse locations and suppliers.
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