- Centurion
- Salary: Market Related
- Job Type: Permanent
- Sectors: General Automotive
- Reference: 106612
Vacancy Details
Employer: WeBuyCars
Buying Call Centre Agent is responsible for making a minimum of 100 calls a day and saving a minimum of 75 deals per month. The ideal candidate will be driven and motivated, excel in communication and negotiation, deliver exceptional customer service, manage their time effectively, and exhibit a strong work ethic.
Key Responsibilities:
- Make 100 calls daily to follow up on expired leads
- Assign leads to buyers as requested
- Maintain accurate and up-to-date records of all interactions in the CRM system
- Save a minimum of 75 deals per month
- Provide excellent customer service by addressing client needs and resolving issues promptly
- Collaborate with buyers and other management to ensure efficient lead management
- Analyse leads to prioritise follow-ups and optimise deal closures
Required Skills:
- Excellent verbal and written communication abilities
- Customer Service
- Strong persuasion and negotiation skills
- Time Management
- Resilience and Persistence
- Team Collaboration
Qualifications and experience:
- Grade 12
- Previous preferably outbound call centre experience
- At least 2 years of experience in customer service
Benefits:
- Basic R7500 per month and potential for excellent commission
- Provident Fund
- Company phone and laptop
Working hours:
- Monday to Friday: Shifts 08:00 -17:00, 09:00 – 18:00
- Weekends: Every second Saturday and one Sunday a month, for 5 hours from 10:00 – 14:00
Location and transport requirements:
- Head Office, Centurion
- Own reliable transport
40 people have applied for this job. 276 people have viewed this job.
About WeBuyCars
WeBuyCars has built an exceptional reputation as the number one car-buying service in South Africa. Started by brothers Faan and Dirk van der Walt, the renowned WeBuyCars brand has expanded with services throughout South Africa, with warehouses in Silver Lakes, Midstream, Durban, Johannesburg South, Port Elizabeth and Cape Town.
Part of our success is due to our focus to attract and retain employees who have the same values and principles – who don’t necessarily have the abilities and skills to begin with – but who are willing to learn; work hard, provide excellent customer service and who see themselves walking a long road ahead with WeBuyCars. We also like to grow our employees in the areas we know they will excel in and are currently studying through our bursary programme - and we are happy to reap the rewards from a happy and remarkable workforce.
Our workforce currently entails almost 200 sales executives based across the country in our eight branches; and 150 buyers nationwide. With our new branches scheduled to open in the next few years, we are set to continue our exponential growth.
More Jobs at WeBuyCars
Dekra Technician - Rustenburg
- Rustenburg
- Job Type: Permanent
- Posted 19 Sep 2024 | 60 Days left
F&I Assistant - Polokwane
- Polokwane
- Job Type: Permanent
- Posted 19 Sep 2024 | 60 Days left
F&I Business Manager - Germiston
- Gauteng
- Job Type: Permanent
- Posted 19 Sep 2024 | 60 Days left
Buyer Authorisation Assistant - Centurion
- Centurion
- Job Type: Permanent
- Posted 17 Sep 2024 | 58 Days left