- Cape Town
- Salary: R34 000.00 - R35 000.00 Per Month
- Job Type: Permanent
- Sectors: Agriculture FMCG Management
- Reference: JB4755
Vacancy Details
Employer: Kontak Recruitment
Quality Assurance Manager - FMCG (JB4755)
Cape Town, Western Cape
R35 000 CTC per month
Permanent
Our client, dedicated to delivering exceptional products to prestigious retail partners, is looking for a meticulous and passionate Quality Assurance Manager, committed to maintaining the highest standards of quality and driving continuous improvement to join their team.
As a Quality Assurance Manager, you will be responsible for implementing and maintaining a comprehensive quality assurance system, ensuring zero tolerance for non-conformances, including customer complaints, quality defects, and resource waste. This role requires proactive leadership to ensure the products meet the highest standards from raw material intake through to final product release. You will work closely with various departments to integrate quality systems across the organization, ensuring continuous improvement and audit readiness at all times.
Minimum Requirements:
Valid driver's license and own vehicle
A degree in Food Sciences or a related discipline.
2 – 3 years of proven experience in quality assurance supervision or a related role, ideally within the food industry.
Expertise in quality management systems and risk assessments
In-depth knowledge of food safety standards and product quality assurance
Proficient in Excel and able to analyze data and trends
Duties and Responsibilities:
Oversee a robust quality management system that ensures zero tolerance for customer complaints, quality defects, and resource waste throughout the entire production cycle—from raw material intake to final product release.
Integrate quality assurance procedures across all departments, ensuring alignment with existing systems, standard operating procedures (SOPs), and regulatory standards.
Manage the sustainable resolution of non-conformances by identifying root causes and implementing corrective actions.
Develop and maintain HACCP, VACCP, and TACCP plans, aligning them with FSSC standards, regulations, and customer requirements.
Lead internal audits and ensure factories are always audit-ready.
Monitor and report on quality performance metrics, including customer complaints, product rejections, and internal quality alerts.
Communicate trends and quality improvements to internal teams, management, and relevant external parties.
Stay updated on industry best practices, regulations, and standards, ensuring these are implemented within the company.
Lead quality assurance initiatives for process improvements, equipment upgrades, and new product introductions.
Conduct risk assessments and provide technical support during the planning and execution of trials.
Continuously update HACCP, VACCP, and TACCP plans to reflect process and product improvements.
Reduce duplication and enhance efficiency by streamlining quality and food safety systems across departments.
Set clear departmental goals aligned with company priorities and monitor progress toward these targets.
Mentor and guide team members, fostering professional growth and ensuring continuous improvement in their skills.
Identify high-potential employees and develop career growth paths for them.
Manage employee relations and conflict resolution, creating a positive and productive work environment.
Serve as the primary technical and quality assurance contact for the organization.
Build and maintain strong relationships with customers, service providers, and suppliers, responding to inquiries and addressing concerns within 48 hours.
Represent the company during site visits, audits, and walk-throughs, ensuring positive interactions and showcasing the company's commitment to quality.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
Candidate Requirements
Valid driver's license and own vehicle
A degree in Food Sciences or a related discipline.
2 – 3 years of proven experience in quality assurance supervision or a related role, ideally within the food industry.
Expertise in quality management systems and risk assessments
In-depth knowledge of food safety standards and product quality assurance
Proficient in Excel and able to analyze data and trends
10 people have applied for this job. 315 people have viewed this job.
About Kontak Recruitment
Kontak Recruitment is a Pastel Certified Recruiter which specializes in the recruitment of personnel on all career levels including the placement of temporary, contract as well as permanent staffing. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.
Kontak Recruitment conducts business in an ethical and honest manner. We aim at building long term relationships that are to the mutual benefit of all parties. We offer a responsible and personalized service to clients and candidates. We encourage an employment environment that provides equal opportunities for all employees. All positions and applications remain confidential protecting the rights and interests of both the client and the candidates.
Our core focus is delivering a staffing solution in the niche fields of Pastel Consultants,finance as well as office support. As part of this service offering we include extensive reference and qualification checks as well as a criminal and credit check. Our focus is quality and we will present the most efficient and integrated ways of satisfying the skills need within the company.
Permanent staff placements – We strive to find the right fit and providing support to client and candidate during the first three months of the employment.
Temporary and Contract placements – We offer immediate access to staff on all levels on a flexible basis. Kontak Recruitment administers the payroll and all statutory returns.
Terms and Conditions Available on Request
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