- Johannesburg Remote
- Salary: R29 000.00 - R30 000.00 Per Month
- Job Type: Permanent
- Sectors: IT
- Reference: JB4723
Vacancy Details
Employer: Kontak Recruitment
Implementation Consultant (JB4723)
Remote, for applications living in SA
R30 000 basic negotiable, plus performance bonuses
Duration: Independent Contractor
We are looking for a highly skilled Implementation Consultant to join our client's remote team. In this role, you will work closely with enterprise and strategic clients to implement monday.com, customizing it to meet their specific business needs. You will be responsible for managing client onboarding, ensuring successful implementations, and contributing to the continuous improvement of their service offerings. This position requires the effective use of AI tools, including ChatGPT, to streamline processes and deliver innovative solutions that drive client success.
The ideal candidate will have 3-5 years of experience in Professional Services Implementation or Customer Success roles.
Minimum Requirements:
3-5 years of experience in Professional Services Implementation or Customer Success roles.
Strong experience in customer-facing roles, with excellent presentation and communication skills.
Ability to manage multiple projects in a fast-paced, high-volume environment while maintaining quality.
Proficiency in web development frameworks (e.g., JavaScript, HTML, CSS, REST API); knowledge of GraphQL is a plus.
Relevant certifications in project management or software implementation (e.g., PMP, Agile, monday.com certifications).
Hands-on experience with AI tools, including ChatGPT, to enhance client interactions and optimize productivity.
Duties and Responsibilities:
Develop and present demo platforms tailored to showcase the capabilities of monday.com for potential clients.
Manage the full implementation cycle, from onboarding to go-live, ensuring client success with monday.com.
Build and maintain strong client relationships, providing personalized solutions based on their needs.
Act as a project manager, coordinating efforts between clients and internal teams to meet project timelines.
Customize monday.com solutions based on client requirements, including onboarding, professional services, and managed services.
Collaborate with clients to configure critical workflows in monday.com and design end-user training programs.
Utilize AI tools like ChatGPT to improve communication, streamline project management, and provide fast, customized solutions.
Stay updated on AI advancements, integrating new tools and techniques into daily workflows to drive innovation.
Identify additional opportunities for client growth and further implementation of monday.com features.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to assist in any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
Candidate Requirements
3-5 years of experience in Professional Services Implementation or Customer Success roles.
Strong experience in customer-facing roles, with excellent presentation and communication skills.
Ability to manage multiple projects in a fast-paced, high-volume environment while maintaining quality.
Proficiency in web development frameworks (e.g., JavaScript, HTML, CSS, REST API); knowledge of GraphQL is a plus.
Relevant certifications in project management or software implementation (e.g., PMP, Agile, monday.com certifications).
Hands-on experience with AI tools, including ChatGPT, to enhance client interactions and optimize productivity.
38 people have applied for this job. 610 people have viewed this job.
About Kontak Recruitment
Kontak Recruitment is a Pastel Certified Recruiter which specializes in the recruitment of personnel on all career levels including the placement of temporary, contract as well as permanent staffing. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.
Kontak Recruitment conducts business in an ethical and honest manner. We aim at building long term relationships that are to the mutual benefit of all parties. We offer a responsible and personalized service to clients and candidates. We encourage an employment environment that provides equal opportunities for all employees. All positions and applications remain confidential protecting the rights and interests of both the client and the candidates.
Our core focus is delivering a staffing solution in the niche fields of Pastel Consultants,finance as well as office support. As part of this service offering we include extensive reference and qualification checks as well as a criminal and credit check. Our focus is quality and we will present the most efficient and integrated ways of satisfying the skills need within the company.
Permanent staff placements – We strive to find the right fit and providing support to client and candidate during the first three months of the employment.
Temporary and Contract placements – We offer immediate access to staff on all levels on a flexible basis. Kontak Recruitment administers the payroll and all statutory returns.
Terms and Conditions Available on Request
More Jobs at Kontak Recruitment
Financial Controller (Automotive Industry) (JB4772)
- Sandton
- Job Type: Permanent
- Posted 19 Sep 2024 | 31 Days left
Lecturer: Civil Engineering (JB4771)
- Durban
- Job Type: Permanent
- Posted 19 Sep 2024 | 61 Days left
Project and Account Manager (JB4768)
- Johannesburg
- Job Type: Permanent
- Posted 19 Sep 2024 | 31 Days left
Lecturer: Electrical Engineering (JB4769)
- Durban
- Job Type: Permanent
- Posted 19 Sep 2024 | 61 Days left