- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin Call Centre Technical
- Benefits: Training Parking
- Reference: Customer Support Agent
Vacancy Details
Employer: Crescent Star (Pty) Ltd
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal.
A customer support administrator position has become available.
Duties:
· Ability to engage with clients on general queries and support.
· Document administration with client assistance on registration information.
· Ad-hoc administration duties to manage client queries and provide support via various communication platforms.
· Data-capturing.
· Ability to multi-task and ensure all queries are managed and resolved.
· Attention to detail necessary and maintaining accuracy when capturing on relevant computer systems.
Skills and Experience:
· Excellent command of the English language and telephone
Etiquette.
· Excellent computer literacy skills
· Experience in a similar environment - advantageous.
· Grade 12 essential.
· Clear Credit and Criminal Record.
· Electrical knowledge is advantageous.
Correspondence will be limited to shortlisted candidates only.
Please send your most recent CV to: hr@recharger.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Required Skills
- Customer Service: 1 year or less
- Matric
- Administraion: 1 to 2 years
Candidate Requirements
- The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
- Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
- Strong written and verbal communication skills.
- Provide sound customer service within a technical product environment.
- Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
- Ability to meet targets.
- Knowledge of contact centre platforms.
- A critical thinker and good problem-solving ability.
- Ability to work individually or as a team.
- be comfortable working in a fast-paced environment.
213 people have applied for this job. 1898 people have viewed this job.
About Crescent Star (Pty) Ltd
Similar Jobs
Verifications Customer Support Agent
- KwaZulu-Natal
- Job Type: Permanent
- Posted 06 Sep 2024 | 13 Days left
Customer Support Agent - Verifications
- Umhlanga
- Job Type: Permanent
- Posted 02 Oct 2024 | 38 Days left
Mascor: Customer Support Representative (Greytown)
- KwaZulu-Natal
- Job Type: Permanent
- Posted 26 Sep 2024 | 23 Hours left
Electrician - Customer Support Agent Evening
- Durban North
- Job Type: Permanent
- Posted 06 Sep 2024 | 13 Days left
More Jobs at Crescent Star (Pty) Ltd
Verifications Customer Support Agent
- KwaZulu-Natal
- Job Type: Permanent
- Posted 06 Sep 2024 | 13 Days left
Electrician - Customer Support Agent Evening
- Durban North
- Job Type: Permanent
- Posted 06 Sep 2024 | 13 Days left