- Durban CBD
- Salary: Market Related (Negotiable)
- Job Type: Permanent
- Sectors: Call Centre
- Reference: 2213793
Vacancy Details
Employer: Callforce Direct
- Employee Relations and Industrial Relations:
- Manage and resolve employee grievances, disputes, and conflicts in a timely and effective manner.
- Provide advice and support to management and employees on employee relations and industrial relations issues.
- Assist in developing and implementing employee relations and disciplinary policies in line with labour laws and company guidelines.
- Conduct investigations into employee misconduct and recommend appropriate actions.
- Ensure compliance with all relevant labour laws, regulations, and internal policies.
- Prepare and maintain documentation related to employee relations issues, grievances, disciplinary actions, and investigations.
- Maintain accurate and up-to-date employee records in the HRIS (Human Resource Information System) and ensure confidentiality.
- Generate HR reports and provide analysis on employee relations trends, grievances, and disciplinary actions.
- Assist in the development and review of HR policies and procedures to ensure they align with legal requirements and best practices.
- Support the performance appraisal process, including assisting managers and employees with documentation and performance discussions.
- Participate in HR projects and initiatives, such as employee engagement programs, wellness activities, and diversity and inclusion efforts.
We are seeking a HR Officer with Industrial Relations Experience who will be responsible for managing various human resources functions with a strong focus on employee relations and industrial relations (IR). This role involves handling employee grievances, disciplinary processes, compliance with labour laws, and supporting the HR team in implementing HR policies and strategies. The HR Officer will play a crucial role in fostering a positive work environment, maintaining employee engagement, and ensuring compliance with labour regulations and company policies.
Key Responsibilities:
Compliance :
HR Administration and Data Management:
Policy Development and Implementation:
Performance Management:
HR Projects and Initiatives:
Required Skills
- Hr: 1 to 2 years
- Ir: 1 to 2 years
Candidate Requirements
- Education: Bachelor’s degree in Human Resources, Industrial Relations, Law, or a related field.
- Experience: 1-3 years of experience in an HR Officer role with a strong focus on Industrial Relations (Non Negotiable) , preferably within a BPO or similar environment.
Qualifications and Requirements:
20 people have applied for this job. 575 people have viewed this job.
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