- Western Cape
- Salary: R5 000.00 Per Month
- Job Type: Internship
- Sectors: Retail Sales Telecommunications
- Reference: 2210766
Vacancy Details
Employer: Migarda Investments T/A Telkom Express
You will be required to be the host/ hostess, providing exceptional customer service and upholding Telkom customer service standards.
Main Responsibilities:
- Front of store hosting, welcoming customers to the store
- Provide the best customer service possible as per Telkom’s policies and procedures
- Engage with customers to determine the reason for visiting the store
- Conduct a customer needs analysis while they wait to enter the store
- Advise customers on the documentation needed to apply for a contract (consumer and business customers)
- Inform customers to complete the relevant customer register
- Sanitize hands of all customers
- Sanitize key touch points
- Control number of customers in the store and manage the queue effectively outside the door
- Ensuring customers are spaced as per tape markings on the floor (one customer per available sales agent)
- Help show customers how to adhere to social distance rules before entering the store
Job categories are as follows:
- Retail sales agents in our Telkom stores.
- Technical support agents in our Telkom stores.
Candidate Requirements
Requirements:
- Graduates / Last year students
- Above 18 years old
- Residing in the Western Cape area
38 people have applied for this job. 892 people have viewed this job.
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