- Randburg
- Salary: Market Related
- Job Type: Contract
- Sectors: Call Centre
- Reference: Collection Clerk ( JB4697)
Vacancy Details
Employer: Lyceum College
Collection Clerk ( JB4697)
Randburg, Gauteng
Fixed-Term Contract (6 months)
Seeking two Collection Clerks to join our team on a 6-month fixed-term contract. The successful candidates will be responsible for managing and collecting outstanding debts from students and other stakeholders, ensuring timely payments and maintaining accurate records.
Key Responsibilities:
- Contact debtors to collect outstanding payments.
- Negotiate payment plans and terms with debtors.
- Maintain accurate records of collection activities and payments.
- Provide exceptional customer service, addressing inquiries and resolving payment issues.
- Collaborate with other departments to reconcile accounts and ensure accurate billing.
- Utilize debt collection software or systems to track and manage collections.
Minimum Requirements:
- Education: Matric Certificate or equivalent; a post-secondary qualification in finance or a related field is an advantage.
- Experience: At least 1 year of experience in debt collection or customer service, preferably within an educational or financial services environment.
- Skills: Strong communication and negotiation skills, attention to detail, proficiency in Microsoft Office.
- Attributes: High level of integrity, strong organizational skills, ability to work independently and as part of a team.
- Additional: Familiarity with debt collection software or systems is a plus.
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