- Western Cape
- Salary: Market Related
- Job Type: Permanent
- Sectors: Investment Technology
- Reference: 104755
Vacancy Details
Employer: Intelligent Debt Management
Application and Systems Administrator
The IDM Group is looking for an Application and Systems Administrator whose primary responsibility for this position is to provide system-level support of multi-user applications, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing of application processes.
- Analyze and evaluate existing or proposed systems and processes;
- Plan, install, configure, troubleshoot, maintain and upgrade of application systems;
- Prepare detailed documentation outlining systems capabilities and processes;
- Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems;
- Write and maintain system documentation;
- Document system problems and resolutions for knowledge management;
- Responsible for logging and tracking of errors/enhancements to Vendors;
- Analysis, escalation and follow up of technical incidents;
- Responsible for month end runs - This includes working extended hours at month end;
- Interacting extensively within departments;
- Focus on user experience to drive functional and technological changes;
- Support the system's in-house user-base, applying COBIT/ITIL best governance practices;
- Manage and maintain security of system at all levels business units, security roles, access etc.
- Work with the IT OPS and Development teams to optimize maintenance and administrative processes
Skills and experience required:
- Above average communication skills (written & verbal);
- Experience in a IT administrator or support role;
- Confident & enthusiastic with an ability to adapt to a changing environment;
- Leadership experience an advantage;
- 2+ years' experience in systems support and administration;
- Experience in application implementations, as well as application deployment and/or distributed system implementation;
- Experience in writing complex SQL queries.
- Familiarity with software development processes and or coding principles an advantage
- SQL database security and management advantageous
Key competencies:
- Excels at problem solving/analysis
- Is able to learn new technologies quickly and easily
- Communicates effectively
- Effectively manages your time and competing deliverables
- Enjoys and excels at being part of a team and fostering teamwork
- Demonstrates initiative and drive to pursue and achieve goals
- Delivers exceptional customer service
- Honest, accountable and live the IDM values
- Excellent verbal skills
- Ability to prioritize requests and plan accordingly
1 person has applied for this job. 133 people have viewed this job.
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