Research, design, develop and manage learning and practicing experiences for Regal staff, aligned to Regal’s needs.  Develop content for learners to acquire knowledge, skills and competencies in an effective and appealing manner. 

Write a variety of content to support communications, including newsletters, SharePoint pages, Posters, Infographics, Presentations and more.

KEY PERFORMANCE AREA’S:

1.        Maintenance and upgrades of the Regal LMS

2.        Creating of new content on the LMS - technical for staff and customers

3.        Design and development of training for the Regal LMS for staff and customer training

4.        Curation and upload of soft skills training on the LMS for staff

5.        Gamification of content on the LMS

6.        Regal Newsletter creation and upload to all staff

7.        Troubleshooting LMS functionality issues

8.        Upgrades of LMS annually

9.        Reporting of LMS monthly

10.     Sharepoint super user for HR uploads

MAIN DUTIES AND RESPONSIBILITES:

Instructional Designer:

Ability to create training content on the LMS that is engaging and interactive

Ensure that content meets Industry standards

Content should showcase knowledge of CCTV, Networking, Access Control and Regal Products and Services

Content should make use of tools such as Articulate, Captiva, Camtasia, Lectora to build effective training content

Gamification for new content and upgrades of existing content

Must be able to make use of LLM to promote use of the LMS

Content created should showcase lesson and curriculum planning

Keeping training team abreast of new technologies to improve the platform and training content and methodologies.

LMS Administrator:

• Upload SCORM files to LMS
• LMS Super User for reporting and upgrades
• Customer Support contact for functional issues
• Liaison with LMS provider for escalations, enhancement requests, product news and new releases
• Troubleshoot LMS issues & recommend solutions
• Quality Assurance & Improvement

Communications Coordinator:

• Superior time management and organisational skills and the ability to meet deadlines
• An analytical mind and ability to think critically
• Exceptional writing and interpersonal communication skills
• Ability to work both independently and as part of a team
• Maintaining and updating the HR Sharepoint Page
• Creation of the Regal Newsletter on a monthly basis
• Ad hoc assistance with Presentations for HR team