We are on the hunt for a 10/10 Customer Service Agent !
We are looking for someone who is passionate about helping others and has experience using AI tools in their personal or professional life. The ideal candidate will be a proactive problem-solver with excellent communication skills and a knack for leveraging technology to enhance customer interactions.

Key Responsibilities:

• Respond to Inquiries: Address customer questions via phone, email, or chat with accuracy and efficiency.
• Resolve Complaints: Handle customer issues with strong problem-solving skills and a calm demeanor.
  
• Manage Customer Accounts: Update account information and resolve billing disputes.
• Maintain Positive Relationships: Build rapport with customers, ensuring their satisfaction and loyalty.
  
• Follow Policies and Procedures: Ensure consistent and professional service by adhering to company guidelines.
  

Essential Skills:

• Communication: Clear, concise, and professional verbal and written communication.
  
• Patience: Managing difficult situations with composure.
• Problem-Solving: Identifying the root cause of issues and finding effective solutions.
• Technical Proficiency: Navigating various software.
  
• AI Experience: Demonstrated experience using AI tools to enhance personal or professional tasks.

Qualifications:

• Previous experience in a customer service role.
• Familiarity with AI tools and their applications.
• Strong technical skills and the ability to quickly learn new systems.
• A degree or Diploma

Join The Unlimited and be part of a team that values excellence, innovation, and customer satisfaction!