- Umhlanga
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Marketing
- Reference: 104068
Vacancy Details
Employer: Hollywoodbets
The Hospitality Manager is above all a project manager who understands all aspects of the hospitality industry, managing stadium suites, event techniques, and has excellent organizational skills and interpersonal skills.
- Valid driver’s license.
- Minimum 3-5 years’ experience in the event industry/ stadium suites.
- Minimum 3-5 years’ experience in project management.
- Proven experience managing hospitality suites.
- Diploma/Degree in Marketing or related field.
- Remain fully informed with industry norms, restrictions, and standards to ensure initiatives are compliant.
- Responsible for providing direction, setting KPI's, conducting performance reviews, and leading the Team daily.
- Analyze the event's success and prepare reports.
- Provide support to the Hospitality Team.
- Weekly, monthly, quarterly and annual reporting.
- Manage hospitality suites and ensure everything runs smoothly, responsible for team working and in suites.
- Budget forecasting as well as expenditure control.
- To manage and build relationships with internal and external suppliers.
- To work closely with leaders in the business to develop new initiatives and enhance existing activities.
- Manage from conception to completion the details of managing suites and all hospitality elements and any event deemed important for the company at stadium events.
- Create and set out proper hospitality procedures.
- Define hospitality objectives to achieve for each event and follow through.
- Ensure the health and safety as well as gambling regulations are strictly adhered to.
- Obtain quotes, set up budgets and adjust when necessary. Record every expense in the suites.
- Work with the various departments to achieve objectives.
- Drive attendance to the event.
- Analyse the team performance and give detailed feedback.
- Prepare all events in advance and maintain an annual events calendar.
- Define the company brand through all events and keep consistency with excellence at the forefront.
- Ensure all team involved is adequately prepared for the event.
- Ensure set up and coordination of all hospitality suites runs smoothly.
- Control the quality, breakdowns and stock levels of the company branding.
- Available to work flexible hours due to events happening after hours and on weekends.
- Available to travel as company is national.
- Maintain a high level of energy.
- Conduct market research and ensure the target market that event reaches are understood.
- Manage multiple projects at one time.
- Identify suitable suppliers for all events.
- Good attention to detail.
- Impressive business acumen and in-depth market awareness.
- Ability to take accountability and great problem-solving skills.
- Good report writing skills.
- Excellent people management and relationship management skills.
Please note that only applicants who meet the stipulated minimum requirements will be considered.
3 people have applied for this job. 223 people have viewed this job.
About Hollywoodbets
At Hollywoodbets, we believe that everyone should be treated like a STAR. Whether they are in one of our retail branches or online in the comfort of their own home, all our customers get the larger-than-life Hollywood experience, glitz, glamour and world-class entertainment. But behind the success of every Hollywood Star, is a dedicated and hard-working Team, who strive for success.
Born and bred on the sunny coast of Durban, our brand has expanded beyond our 90 branches to offer state-of-the-art online, telephonic and mobile betting platforms on a global scale.
Our success is driven by our Purple Team who pride themselves on first-class customer service while working together to go beyond the limits, ensuring that we are the bookmaker of choice in South Africa, Mozambique, Kenya, Ireland and the UK.
Being a part of our Team also means being associated with sporting stars like the Hollywoodbets Dolphins, Cell C Sharks as well as Premiere League football club, Brentford FC. Team Members can take pride in being part of a company that has naming rights to the Hollywoodbets Kingsmead cricket stadium, Hollywoodbets Kings Park rugby stadium and racecourses such as Hollywoodbets Greyville, Hollywoodbets Scottsville, Hollywoodbets Kenilworth and Hollywoodbets Durbanville.
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