- Western Cape
- Salary: Market Related
- Job Type: Permanent
- Sectors: Agriculture Engineering IT
- Reference: FM001933/SH
Vacancy Details
Employer: Farm Manager SA
Western Cape/ KwaZulu Natal/ Gauteng: Our client is looking for three UAV Service & Technical Support Specialists to join the team. Only candidates with the relevant experience will be considered.
MINIMUM REQUIREMENTS
KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Bachelor’s degree in agriculture, mechatronics or related field, with a keen focus on drones, or equivalent experience.
- At least 3 years of experience in technical support or a related role in service and support.
- Must have completed your RPL(Remote Pilot License (VLOS)) license with proven flight experience.
- Experience in customer technical training, both in classroom and field settings, comfortable and confident presentation skills
- A strong passion for the commercial agricultural drone market.
- Proactive with the ability to prioritize tasks and achieve goals with minimal supervision. Excellent communication and interpersonal skills, able to interact effectively with a diverse range of stakeholders.
- Willingness to travel up to 50% of the time, both locally and internationally.
- Technical expertise combined with strong interpersonal relationship skills and a knack for sales.
KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Execute and oversee the drone service and repair strategy in Gauteng, working closely with agricultural drone customers and contractors.
- Develop and maintain service and support documentation (warranty) for third-party authorized service providers, ensuring consistent, high-quality post-sale service.
- Manage and nurture technical relationships with business partners, ensure they have the training and the parts on hand for excellent service.
- As a licensed Remote Pilot (RPL), lead demonstration days, training sessions, and ongoing support in the region.
- Become a XAG Product expert and highlight the key benefits of the XAG drone range and provide technical assistance to close sales deals with potential customers.
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