- Stellenbosch
- Salary: R10 000.00 - R15 000.00 Per Month (Negotiable)
- Job Type: Permanent
- Sectors: FMCG
- Reference: OKAD20082024
Vacancy Details
Employer: West Coast Personnel
- Handling of all inbound sales queries and orders
- Assisting customers face to face, telephonically and via email and Whatsapp
- Verifying orders, including customers' personal information and payment details
- Data capturing onto internal computer system
- Quotes to existing and potential clients
- Informing clients of stock availability, stock alternatives and lead times
- Accurate invoicing to clients
- Analyse sales reports with continuous feedback to department Manager
- Expediting orders through internal liaison
- Time management and delivering timeous responses to customer’s requests are crucial
- Maintaining and updating sales and customer records
- Supporting the sales department with other administrative tasks, as required.
A well-established Company requires an experienced, well-presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas:
Required Skills
- Telesales: 3 to 4 years
Candidate Requirements
- Matric/Grade 12 certificate
- 2 – 3 years’ experience in a similar role
- Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
- Must be able to work as part of a team
- Excellent written and verbal communication skills, in both Afrikaans and English
- Must be organised, great attention to detail and have a pro-active attitude
- Good telephone and email etiquette
- Ability to understand the FMCG trade
- Reliable transport to and from work
- Candidate to reside close to the Head Office or surrounding areas
- Salary R10.000 to R15.000 per month based on experience
This position requires someone to look after our client base, answer calls and process orders timeously.
5 people have applied for this job. 181 people have viewed this job.
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