- Pretoria City Centre
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin Agriculture Travel & Tourism
- Reference: 2174984
Vacancy Details
Employer: Bright Placements
We are seeking a versatile MANAGEMENT COUPLE who are passionate about the hospitality industry, possess strong leadership skills, and thrive in a dynamic environment to take over the management of Farm.
Duties & Responsibilities
Her: Guest Services: • Coordinate guest reservations, check-ins, and check-outs efficiently. • Foster a welcoming and friendly environment, ensuring guests feel comfortable and well taken care of during their stay. • Ensure high levels of customer satisfaction by consistently providing excellent service and addressing guest concerns or complaints. • Arrange bush delights, special occasions, and special holidays. Staff Management: • Supervise Villa staff members. • Create work schedules, assign tasks, and monitor staff performance to maintain high standards of service. • Manage leave applications, gate passes, and staff visitors. • Demonstrate the highest level of service excellence and professionalism as a role model for other staff members – Lead by Example. Financial Management: • Monitor financial transactions, including guest bills, accounts payable, and accounts receivable. Site Inspections: • Meet, greet, and host all agents. • Provide orientation to new guests. Administrative Duties: • Oversee administrative duties. • Ensure all financial data is accurate and in order. • Monitor financial transactions, including guest bills and staff accounts. Villa Management: • Maintain high levels of standards at all times. • Order and manage stock, consumables, and all the Villa assets. Managing All Projects that happing on Farm • Take charge and make sure the project run smoothly. • Handling all administrative tasks
Him: • Host guests. • Maintain gardens and property upkeep. • Perform all relevant maintenance tasks on the property. Managing All Projects that happing on Farm • Take charge and make sure the project run smoothly. • Handling all administrative tasks Desired
Required Skills
- Management: 3 to 4 years
- Administrator: 3 to 4 years
- Farms: 3 to 4 years
Candidate Requirements
Hospitality Management Diploma or equivalent for both positions.
Skills: Her: • Minimum of 3 years of experience in hospitality. Experience in 4 or 5-star establishments is an advantage. • Strong leadership skills with the ability to motivate and inspire a diverse team. • Comprehensive operational experience in Self-Catering Villa Units Management, including HR, Admin, Finance, FOH, and Guest Experience. • Ability to follow instructions and execute tasks as required. • Excellent organizational and multitasking abilities to manage multiple priorities effectively. • Outstanding interpersonal and communication skills to interact with guests, staff, and external stakeholders. • Knowledge and experience in Villa operations, including front desk, kitchen/chef, and housekeeping. • Proficiency in Outlook, Excel, and Word. • Familiarity with the Evivo Booking platform and extranets. • Understanding of financial management principles and experience with budgeting and cost control. • Experience in marketing and social media. • Attention to detail, problem-solving skills, and the ability to work under pressure. • Availability to work flexible hours and extra hours when required. • Leading by example is very important. • Desire, drive, and experience to develop the lodge to its full potential. • Ability to operate independently.
Him: • Valid Driver’s License. • Comprehensive operational experience in Self-Catering Villa Units Management, including Maintenance, Guiding, and Guest Experience. • Knowledge and experience in garden and property maintenance. • Ability to operate independently.
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