- Cape Winelands
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Reference: 2171868
Vacancy Details
Employer: Hotel and Catering Personnel
PLEASE NOTE THIS POSITION IS BASED IN FRANSCHHOEK (Need to Live in Surrounding Areas)
Under the general direction of the Housekeeping Management, ensure all linen is exchanged and delivered according to standards, all corridors are vacuumed and every guest request is completed in a timely manner.
Responsibilities:
· Ensure the highest level of guest service through the application of Fairmont Core standards and standard operating policies.
· Make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.
· Stock up all pantries with clean linen according to par-stock.
· Assist the linen room as required, with daily tasks.
· Report immediately any Lost and Found article(s).
· Report any equipment which is malfunctioning.
· Ensure that all equipment including vacuums, used for the day are cleaned and stored in the storeroom.
· Vacuum all corridors and staircases as assigned by section.
· Bring any guest supplies daily to pantries, according to daily order list and replenish service areas.
· Note all Guest requests received via HSK Supervisors/Management and carry out exactly all requests.
· Move furniture from time to time.
· Refill daily chemicals.
· Clean all walls lights/ceiling lights as required.
· Assist with the removal of guestroom drapery for cleaning.
· Conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning, shower head de-scaling, etc.
· Keep Housekeeping Office, floor pantries & storerooms clean & tidy at all times.
· Report anything which could be classed as a Health & Safety hazard.
· Assist in on job training of new House Attendants as and when required.
· Attend training courses given by Housekeeping and Talent & Culture.
· Complying with any reasonable request by the Supervisor and Hotel Management.
Candidate Requirements
Requirements
· Fluency in English essential.
· Competency in verbal English essential.
· Previous experience in Hotel Housekeeping department desirable.
· Previous experience in customer service desirable.
· Previous experience in 5-star property desirable
5 people have applied for this job. 352 people have viewed this job.
About Hotel and Catering Personnel
Since its founding in 1994, Hotel and Catering Personnel have gone from strength to strength. A privately owned company, Hotel and Catering Personnel specialise in the search and recruitment of high caliber personnel for the hospitality industry.
Based in Cape Town, Hotel and Catering Personnel know the demands, the complexities and skills required for the successful, profitable operation and management of a hotel. We understand our client's need for highly accomplished professionals who have what it takes, to run a successful operation.
With a client list that includes some of the finest hotels and a team of dedicated, experienced professionals working in partnership, we aim to provide the best people, product and service in the industry. At Hotel and Catering personnel we're not just committed to solving immediate problems with superior, professional people, we're committed to building long term relationships with our clients.
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