- Cape Town Northern Suburbs
- Salary: Market Related
- Job Type: Permanent
- Sectors: Education
- Reference: CPT005021/H
Vacancy Details
Employer: Persona Staff
- Conduct initial manuscript quality and permission checks.
- Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required.
- Apply standard procedures to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating user profiles).
- Transmit actions, tasks, or decisions from the Editor-in-Chief/Commissioning Editor/Section Editor/Guest Editors onto the workflow management system.
- Monitor timeliness of work/task against average desired timelines and take corrective action to resolve delays.
- Transfer (e.g., masking), apply versioning and sound record-keeping on electronic documents at various process points.
- Liaising with authors, editors and reviewers and providing support with publishing-related queries on using and navigating the workflow management system, as well as managing the online submission system and inbox.
- A relevant undergraduate degree, e.g., bachelor's degree in English and Linguistics
- Customer Service experience
- Strong communication skills - both written and verbal
- Excellent English (read, write, understand, and speak) language skills are a requirement
- Good language skills in any of the following official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, Setswana (understand and read)
- Excellent MS Office skills (especially in MS Word, Excel, and Outlook)
- Highly organised and self-motivated, with strong time-management and project management skills
- Able to work well under pressure in an open-plan environment
- Able to work independently and as part of a team
Â
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Â
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
1025 people have viewed this job.
About Persona Staff
Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.
We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff
Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.
To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job
More Jobs at Persona Staff
Assistant Machine Operator
- Bellville
- Job Type: Permanent
- Posted 22 Nov 2024 | 60 Days left
Assistant Machine Operator
- Bellville
- Job Type: Contract
- Posted 22 Nov 2024 | 61 Days left
Assistant Operator
- Bellville
- Job Type: Contract
- Posted 22 Nov 2024 | 61 Days left
CNC Operator
- Bellville
- Job Type: Contract
- Posted 22 Nov 2024 | 60 Days left