- KwaZulu-Natal
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Travel & Tourism Management
- Benefits: Medical Aid Pension Bonus
- Reference: DM
Vacancy Details
Employer: First Group Management (Pty) Ltd
About Us: Nestled in the breathtaking St Lucia Estuary of KwaZulu-Natal, LaRochelle Resort offers an unparalleled getaway experience for travelers seeking tranquility and luxury. La Rochelle is a world-renowned site boasting the greatest concentration of hippo and crocodiles in South Africa
Job Description:
As a Resort Duty Manager with a Maintenance Background, you will be responsible for ensuring the smooth operation of our resort facilities and maintaining the highest standards of guest satisfaction. Your primary duties will include:
- Ensuring each department that you oversee is prepared and staffed for each shift.
- Prepare staff duty Rosters.
- Conducting regular inspections of resort facilities to identify maintenance needs and ensure compliance with safety standards.
- Performing minor repairs and maintenance tasks as needed.
- Handling guest inquiries, requests, and complaints promptly and professionally.
- Supervising and training staff to deliver exceptional service.
- Overlooking day to day operation of the Resort
- Handling guest inquiries, requests, and complaints promptly and professionally
- Stock control.
- Assisting in budget planning and cost control measures
- Collaborating with external contractors for larger maintenance projects
- Attend to staff and union matters
Candidate Requirements
Requirements:
- Previous experience in a similar role within the hospitality industry, preferably in a resort setting.
- Strong leadership and interpersonal skills.
- Excellent problem-solving abilities.
- Knowledge of basic maintenance techniques and experience with tools and equipment.
- Ability to work flexible hours, including weekends and holidays.
- Strong attention to detail and a proactive approach to maintenance issues.
- Hospitality or management qualifications are a plus.
- Reside within the St Lucia or nearby areas.
18 people have applied for this job. 409 people have viewed this job.
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