- Sandton
- Salary: R1 250.00 - R2 917.00 Per Month
- Job Type: Permanent
- Sectors: Logistics Procurement
- Reference: 102205
Vacancy Details
Employer: Catch
ROLE OVERVIEW
The Service Team is the engine room of the business and is
made up of multiple teams which interact on a daily basis. The overall
goal of the Service Team is to provide efficient and effective service
delivery to clients. The Shipping & Compliance Coordinator's (SCC)
overall goal is to understand and execute the compliance behind our
distribution channels across all global regions while providing
efficient and effective service delivery. The SCC plays a crucial role in
enabling the movement of shipment orders from the moment they
go-live until they are delivered.
Overall Responsibilities:
• Liase with an international pool of clients that are importing
networking equipment on a daily basis
• Work directly with our Global Network and managing
relationships across our global network
• Ensure customer satisfaction
• Become an expert in the import and export compliance
requirements of a specific region of the world
Operational Day-to-Day Responsibilities:
• End-to-End Shipment Coordination: "Run" a shipment from start to
finish, balancing the needs of both suppliers and clients to
facilitate documents, movement, and clearance
• Communicate with clients and suppliers, interpreting supplier
messages and articulating shipment needs to clients
• Empowered Decision-Making: Take the lead on decisions to
ensure the health of shipment orders as the best placed person to
make a judgment call
• Pressure Point Identification: Identify pressure points and raise
them with the Lead SCC and Shipping Manager
Non-Operational Day-to-Day Responsibilities:
• Flag any out-of-process or new requirements for review,
contributing to knowledge maintenance on the system
SKILL SET AND DESIRED COMPETENCIES
• Excellent knowledge and use of Microsoft Office Applications
(i.e. Word, Excel, and Outlook)
• Excellent use of the English language, both written and verbal
• Maintain effective daily communication with relevant team members
• Organized and able to manage/co-ordinate all the elements of
different high-value shipments throughout the shipment process
• Attention to detail with the ability to prioritize tasks effectively
• Ability to proactively identify problems in advance before a shipment
becomes a pressure point
• Creative problem-solving ability
• Independent-thinker and resourceful
• Energetic and enthusiastic
• General business acumen
SKILL SET AND DESIRED COMPETENCIES
• Excellent knowledge and use of Microsoft Office Applications
(i.e. Word, Excel, and Outlook)
• Excellent use of the English language, both written and verbal
• Maintain effective daily communication with relevant team members
• Organized and able to manage/co-ordinate all the elements of
different high-value shipments throughout the shipment process
• Attention to detail with the ability to prioritize tasks effectively
• Ability to proactively identify problems in advance before a shipment
becomes a pressure point
• Creative problem-solving ability
• Independent-thinker and resourceful
• Energetic and enthusiastic
• General business acume
QUALIFICATIONS AND EXPERIENCE
• University Undergraduate Degree of any background,
commerce-focus or LLB preferable
• Honours Degree advantageous
• Work experience advantageous
• Strong academic track record required
23 people have applied for this job. 403 people have viewed this job.
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