- Benoni
- Salary: R8 000.00 - R12 000.00 Per Month
- Commission: 50% paid over two months
- Job Type: Permanent
- Sectors: Call Centre Insurance
- Reference: SAgents2024
Vacancy Details
Employer: National Risk Managers ( Affinity Health)
Our fast growing sales department is looking to employ sales agents with a proven track record to sell our medical insurance, dental cover and many more.To be a part of this exciting opportunity, apply now!
Key Responsibilities:
Achieve Quality Sales Targets:
• Offer professional advice to clients
• Present product benefits
• Present product features and advantages
• Rebut clients’ objections
• Assess key risk factors
• Compile most beneficial solution for client
• Dissuade client if indicated and remove from task
• Cross-sell viable or alternative product if indicated
• Capture client information on relevant application
• Identify FICA requirements
• Submit finalised application for quality assurance
• Grow pipeline on a monthly basis
Generate Referrals:
• Request referrals per relevant scripts
• Log referrals to referral sheet
Conclude Accurate Applications:
• Apply phonetic alphabets for all critical information
• Interpret jargon to aid clear client understanding
• Confirm a clear responses per compliance requirements, test for understanding
• Obtain FICA support documentation before submitting applications
• Request relevant support documentation before submitting applications
• Disposition calls accurately per official disposition codes and intent
Fix Send backs (TWT) TAT:
• Open send backs from dashboard
• Assess validity of send back
• Action sends back based on assessment
• Call client to address and fix identified issues
• Submit fixed application to QA for final review
• Client to be contacted within the given SLA time
Finalise administration as per company standard requirements:
• Attend to quote requests on email, telephonically and Apex
• Compile and submit periodic sales reports
• Follow up on outstanding documentation
Required Skills
- Problem Solving
- Strong Negotiation Skills
- Strong Objection Handling Skills
Candidate Requirements
Essential Experience:
• Minimum 1 year call centre, telesales/cold calling experience in an insurance environment
Essential Qualifications:
• Matric
• RE-5 (within DOFA constraints)
• NQF Listed Qualification (within DOFA constraints)
• Class of Business (within DOFA constraints)
Knowledge and Skill:
• Compelling telephonic etiquette
• Verbal and written communication skills in English
• Strong objection handling skills
• Demonstrable negotiation skills
• Problem-solving skills
74 people have applied for this job. 1006 people have viewed this job.
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