- Limpopo
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Reference: 2161385
Vacancy Details
Employer: Bright Placements
As the Lodge General Manager, you will be at the heart of our lodge operations, responsible for maintaining the highest standards of quality and service. You will lead a dedicated team, manage all aspects of the lodge, and work closely with various departments to drive revenue, manage expenses, and enhance guest satisfaction.
Candidate Requirements
Key Responsibilities:
- Provide strategic direction and vision for the lodge, ensuring alignment with company objectives.
- Oversee daily operations, including front office, housekeeping, food and beverage, safari, retail, spa, reserve, and maintenance.
- Develop and implement strategies to optimize revenue, occupancy rates, and overall profitability.
- Foster a positive work environment, leading a diverse team with guidance, coaching, and performance feedback.
- Ensure compliance with company policies, industry regulations, and health and safety standards.
- Build and maintain strong relationships with guests, suppliers, and business partners to enhance the lodge’s reputation and customer loyalty.
- Monitor guest feedback and proactively address any issues to ensure a seamless and delightful experience.
- Analyze financial reports, control costs, and prepare budgets to meet financial targets.
Requirements:
- Minimum of 5 years of experience as a General Manager or Resident Manager, with at least 5 years in a leadership role within Food and Beverage.
- Proven track record in managing lodge operations and delivering exceptional guest experiences.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication, interpersonal, and problem-solving skills.
- Sound knowledge of hotel financials, revenue management, and budgeting.
- Proficiency in industry-specific software and systems.
- Bachelor’s degree in Hospitality Management or a related field preferred.
- Awareness of industry trends, market conditions, and competitive landscape.
9 people have applied for this job. 399 people have viewed this job.
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