- KwaZulu-Natal
- Salary: Market Related
- Job Type: Permanent
- Sectors: Call Centre Telecommunications Technical
- Reference: 2157678
Vacancy Details
Employer: MoonsGate Capital (Pty) Ltd T/A Engineuity Global
We're looking to place Top Talent at Fast Growing US Software companies for Technical Support roles
Location: Remote, 2pm-11pm to service EST hours
Most Import Attributes:
- Work Ethic - You work hard and smart. Go above and beyond to get the job done. No one has ever accused you of being lazy
- Curiosity - Perpetually curious. You're worried about getting it right, not being right
- Problem Solver - There's always a best solution, and you come prepared into conversation with answers, not complaining about problems
- Proactive - You're a self starter, and do not need to be told what to do
- Ownership - You take full responsible for projects and their outcomes, both good and bad
- Effort - You go above and beyond, don't just do the bare minimum
If you don't check all of these boxes, please don't apply!
Experience
- 2+ Years previous experience in a Technical Support role
- 1+ Year Working Overseas with US Company
Skill Set:
- Proven experience in a technical support or customer service role, preferably in the software industry.
- Strong problem-solving skills and ability to diagnose and resolve technical issues.
- Familiarity with ticketing systems and customer support software.
- Ability to work independently and as part of a team.
- Strong customer service orientation and a passion for helping others.
- Ability to learn new technologies quickly and adapt to changing environments.
7 people have applied for this job. 2235 people have viewed this job.
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