Vacancy Details
Employer: BET Software
We Want You:
Are you ready to kickstart your career with an exciting opportunity? BET Software is looking for a Junior Operations and Technical Specialist to join our vibrant team in Durban. As a Junior Operations and Technical Specialist - Monitoring and Performance, you will play a crucial role in ensuring the smooth operation and performance of our key systems. This position offers a fantastic hands-on learning experience, where you can develop your skills in monitoring, data analysis, and proactive system health management. If you're eager to grow your expertise and make a real impact, we want to hear from you. Apply now and take the first step towards a rewarding career with BET Software.
You Bring:
- Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience and strong willingness to learn).
- Basic understanding of computer systems and network principles.
- Strong attention to detail and a keen interest in learning technical concepts.
- Excellent communication and collaboration skills to work effectively within the team.
- Ability to learn quickly and adapt to new technologies and procedures.
What You’ll Do:
Monitoring Support:
- Assist senior specialists in configuring and maintaining monitoring tools and dashboards.
- Learn to identify potential issues through system log analysis and basic alert monitoring.
- Escalate critical alerts to the appropriate team members following established protocols.
Performance Analysis Introduction:
- Observe and learn from senior specialists as they analyse performance data and reports.
- Start to understand basic performance metrics and their influence on system efficiency.
- Assist in documenting troubleshooting steps and best practices used by the team.
Reporting and Documentation Support:
- Assist with the development of basic reports on system performance under the guidance of senior team members.
- Help maintain knowledge base documentation related to monitoring tools and procedures.
- Develop strong record-keeping skills for future reference and training purposes.
Living the Spirit:
This Junior Operations and Technical Specialist - monitoring and performance role offers an excellent opportunity for individuals eager to launch their career in system monitoring and performance optimization. You will gain valuable experience while working alongside a supportive team and contributing to a culture of operational excellence. We have outlined how you will bring our core company values to life in your role below:
- In this role, taking initiative and being proactive is key. You will have the opportunity to assist senior specialists, learn to identify potential issues, and escalate critical alerts.
- Your willingness to step up and contribute to the smooth operation of our systems embodies our value of putting our hands up.
- As a Junior Operations and Technical Specialist, no two days will be the same. You will encounter new challenges, learn from senior colleagues, and gain hands-on experience with monitoring tools and performance analysis. Embrace each day as an adventure, full of opportunities for growth and discovery.
- You are encouraged to bring your unique perspective and ideas to the table. Your fresh approach to troubleshooting, documentation, and collaboration will be valued and can drive innovation within our team.
- Collaboration is at the heart of this position. You will work closely with senior specialists, contribute to team efforts, and support the development of system performance reports.
- By fostering a supportive and cooperative environment, we ensure that together, we achieve our shared goals.
The Company We Keep:
At BET Software, we don't just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.
Please note that only applicants who meet the stipulated minimum requirements will be considered. If you have not been contacted within 30 days, kindly consider your application to be unsuccessful.
13 people have applied for this job. 375 people have viewed this job.
About BET Software
BET Software is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, making BET Software a lively and engaging place to be. Our progressive use of technology enables our talented Team to work with the tech stack of their choice and we encourage an environment and culture that supports collaboration, learning and growth. We believe that our strength lies in our diversity and that Teamwork makes the dream work, a place where you can flourish amongst like-minded individuals.
We are a dynamic group of people that stem from a variety of cultures, backgrounds and locations. While our head office is based in Umhlanga, South Africa we recruit talent throughout South Africa and Internationally.
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