- Western Cape
- Salary: R7 100.00 - R7 300.00 Per Month
- Job Type: Permanent
- Sectors: Call Centre
- Benefits: Medical Aid Training Very competitive incentives on offer
- Reference: 2155912
Vacancy Details
Employer: Thanda Human Capital
This is a role where you will serve as the first point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel guests as a specialist in sales and reservations, with the opportunity to upskill for more complex calls.
You will have conversations with our customers in the United States and Canada to understand their needs, answer questions, and make lasting memories.
This means being able to perform various roles, based on training provided.
This includes effectively using tools to respond to customer inquiries, including (but not limited to) reservation requests, Hotels Honors account/promotional information, service/stay related concerns or complaints, etc
Required Skills
- Matric
- 1 Year SALES CALL CENTRE
- BRILLIANT COMMAND OF THE ENGLISH LANGUAGE
Candidate Requirements
- Must be willing to work in Salt River
- Matric
- Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE.
- Candidates must have experience with cross-selling and upselling
- No Criminal RecordSA CitizensBrilliant command of the English Language as you will be dealing with USA and Canadian ClientsBrilliant to work rotational shifts between 12:00pm (Mid-day) to 9:00am (Morning). Candidates are required to work rotationalshifts between these hours (you can not choose your shifts)
- Highly competitive incentive structure in place. Incentives are paid on the 15th of every month and salary paid on the last day of the month
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