- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: FMCG IT Import & Export
- Benefits: Medical Aid Pension Bonus Gym on-site
- Reference: 2155705
- Employment Equity Position
Vacancy Details
Employer: South African Top Recruitment Agency (SARTA)
- Develop project scope and define boundaries, process flows, and create mock-up & user interfaces.
- Create requirements in the form of user stories with appropriate acceptance criteria.
- Define functional requirements and document use case narratives.
- Document and manage change requirements of overall risk and supporting specifications.
- Define and manage documentation best practice and storage for business continuity and visibility.
- Conduct pre-session research to understand Business Case motivating factors, Business Objectives and Stakeholder Goals, monitoring requests against strategy.
- Lead Design-Thinking and White-Boarding sessions with project stakeholders to develop detailed customer journeys and prototypes through Problem Definition.
- Research & Requirements Gathering, Ideation and Prototype Designs, and perform evaluation of solution options.
- Analyse the customer’s needs and find solutions to address them defining what success looks like.
- Collaborate with the technology team to assess vendors regarding business requirements.
- Where required identify innovative technology solutions that address key business challenges and present fit for purpose solutions.
- Work closely with internal stakeholders to ensure successful implementation, adoption, training, and monitoring of proposed solutions.
- Champion customer experience and integrate the needs of related projects as well as the needs of several different stakeholders to produce an overall solution.
- Lead User Acceptance Testing (UAT) processes.
- Ensure that all acceptance criteria are met in the designed and developed product.
- Negotiate and resolve any potential conflicts, issues, and change requirements of overall risk to ensure the alignment of solutions and scope to business needs.
- Work closely with the team lead to prioritize and refine the product backlog and sprint planning.
- Improve the help available to users on the web app via interactive guides, tooltips, and feedback tools. This includes analyzing user interactions to identify areas where additional guidance is needed and updating help content to ensure it remains relevant and useful.
- Assist in the development of content that can be used in the training and upskilling of users with regards to various platform and system related implementations across the business. This includes gathering feedback for continuous improvement.
Candidate Requirements
- Bachelor’s degree in Business Administration, Information Technology, or related field, a background in Software Development is highly advantageous.
- At least 5 - 7 years experience in a business analyst role within a technology or software development environment.
- Strong understanding of software development processes
- Experience in Agile methodologies is essential.
- Highly Proficient in the use of Trello to scope and track tasks.
- Familiarity with AngularJS/Angular, C# ASP.NET Web API, EF, and SQL Server databases preferable.
- Experience with user engagement and support tools like Product Fruits, demonstrating an ability to enhance user experience through effective on-app guidance. highly advantageous.
9 people have applied for this job. 441 people have viewed this job.
About South African Top Recruitment Agency (SARTA)
WORLD CLASS RECRUITMENT
WE ARE DEVOTED TO YOUR BUSINESS
SARTA prides itself on delivering accurate and unparalleled results through our knowledge and experience of best practice. Our long-term goal is to ensure higher levels of attrition within our key client database so that retention is always top of mind. We offer the following specialised recruitment initiatives:
Specialised Recruitment Initiatives:-
Continuous advertising drives that include mainstream and specialized media to
ensure that we attract top talent.
Behavioural-based interviewing processes to support the job requirements and company culture fit.
Customised role-play sessions to assess the candidate’s ability to manage real life scenarios.
High levels of professionalism, an impressive database and an extensive network.
Specialist Graduate Recruitment
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