- Port Elizabeth
- Salary: (Negotiable)
- Job Type: Permanent
- Sectors: Engineering
- Reference: 74838
Vacancy Details
Employer: Unique Personnel
Purpose of Role:
Provide an receptionist / administrative support function Articulate and polite interaction with customers and work colleagues related to both sales and service matters.
Key Accountabilities
Carry out receptionist functions as well as sales and service administrative duties to support the daily functions of both the sales and service team to meet the demands of the customer and business objectives
Filing of Sales and Service documentation and maintaining of filing system
Administration of all incoming enquiries, orders and quotations
Processing orders onto the SAP system including Sales, Spare Parts and Service
Receiving of stock onto the SAP system
Processing delivery notes from Branch level
Updating expediting list for weekly meetings
Taking minutes for all weekly Office and Sales meetings
Telephonic duties include but not limited to:
Assisting customers with queries
Provide feedback on repair progress and completion dates when requested
Redirect customer service related queries of a non-commercial nature to the responsible Production/Operation departments
Expediting of quotations
Relaying enquiries and queries to the responsible office staff member if and when needed/required
Liaise with client for collection or delivery, testing where applicable, and job progress
Completing requisitions for authorization
Petty Cash recons and compiling recons for authorization
Liaise with Admin staff in Johannesburg, and remain in full compliance regarding company Policies & Procedures
Assist fellow employees with daily functions as and when required
Carry out all other reasonable tasks that may be delegated from time to time
Provide an receptionist / administrative support function Articulate and polite interaction with customers and work colleagues related to both sales and service matters.
Key Accountabilities
Carry out receptionist functions as well as sales and service administrative duties to support the daily functions of both the sales and service team to meet the demands of the customer and business objectives
Filing of Sales and Service documentation and maintaining of filing system
Administration of all incoming enquiries, orders and quotations
Processing orders onto the SAP system including Sales, Spare Parts and Service
Receiving of stock onto the SAP system
Processing delivery notes from Branch level
Updating expediting list for weekly meetings
Taking minutes for all weekly Office and Sales meetings
Telephonic duties include but not limited to:
Assisting customers with queries
Provide feedback on repair progress and completion dates when requested
Redirect customer service related queries of a non-commercial nature to the responsible Production/Operation departments
Expediting of quotations
Relaying enquiries and queries to the responsible office staff member if and when needed/required
Liaise with client for collection or delivery, testing where applicable, and job progress
Completing requisitions for authorization
Petty Cash recons and compiling recons for authorization
Liaise with Admin staff in Johannesburg, and remain in full compliance regarding company Policies & Procedures
Assist fellow employees with daily functions as and when required
Carry out all other reasonable tasks that may be delegated from time to time
Candidate Requirements
Education:Matric / N3 / Office Management or Administration qualification
Experience:
4 years’ experience in a similar environment
Requirements:Computer Literacy
(Working knowledge of MS Word, MS Excel and MS Outlook, as well as SAP)
Articulate in English with a good telephone techniques
203 people have viewed this job.
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