- Western Cape
- Salary: (Negotiable)
- Job Type: Permanent
- Sectors: Logistics
- Reference: 73438
Vacancy Details
Employer: Unique Personnel
Main Purpose of Job
Manage customer support and service and assume overall responsibility for the success of the branch, including budgets and revenue targets as assigned.
Responsibilities:
Management of all the company retail branch activities (inventory, parts sales, workshop and customer satisfaction)
Develop and maintain customer relationships.
Report on non-compliances and implement remedial actions.
Implementation of policies and procedures.
Jointly develop and train branch staff for future growth.
Ensure profitability with monthly targets are achieved.
Compile monthly branch reports and forecasts.
Ensure compliance to strategic plans.
Financial targets are achieved
Achievement of regional sales targets
Implementation of effective control measures
Compliance to minimum CSI targets set for divisions on sales, workshop and parts.
Company Health, Safety, Environment and Quality targets are achieved and enforced.
Manage customer support and service and assume overall responsibility for the success of the branch, including budgets and revenue targets as assigned.
Responsibilities:
Management of all the company retail branch activities (inventory, parts sales, workshop and customer satisfaction)
Develop and maintain customer relationships.
Report on non-compliances and implement remedial actions.
Implementation of policies and procedures.
Jointly develop and train branch staff for future growth.
Ensure profitability with monthly targets are achieved.
Compile monthly branch reports and forecasts.
Ensure compliance to strategic plans.
Financial targets are achieved
Achievement of regional sales targets
Implementation of effective control measures
Compliance to minimum CSI targets set for divisions on sales, workshop and parts.
Company Health, Safety, Environment and Quality targets are achieved and enforced.
Candidate Requirements
Required Qualifications/ExperienceGrade 12 Certificate; Commercial Degree/Diploma; Minimum 5 years’ management experience; Transport, workshop, sales and marketing skills; Knowledge of the heavy transport market.
Key Competencies/Skills
Good leadership to drive a team towards achieving set targets.
Good interpersonal skills
Must be competent to lead a diverse team of technical and sales staff.
Staff motivation.
Team development.
Innovation in organisation, business, and opportunity development
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