- Johannesburg
- Salary: R12 000.00 - R14 000.00 Per Month
- Job Type: Permanent
- Sectors: Logistics Import & Export
- Reference: 2149075
Vacancy Details
Employer: Black Tie Recruit
A Quotations Clerk must be able to perform the following specific functional responsibilities: |
- Have a general understanding of customs clearance, which incl: |
Understand the various shipping terms (EX works, FOB, C&F, CIF), and how this affects the quote |
Who are the role players in a shipment (Shipper, Importer, Local Agent, Customs, Cartage Company, etc.) |
What are the normal charges that relate to every shipment |
- Work with the client to be able to understand: |
What cargo is being moved |
What is the point of origin and ultimate destination |
What shipping terms will the cargo move under |
Who is the consignee |
- Work with the other departments to obtain: |
Customs duty and VAT payable |
Quotes from the logistics department for pick up or delivery |
Understand what additional operational requirements need to be quoted on |
Obtain freight rates from the forwarding department |
- Know the Federal standard charges per client category |
- Under supervision, create a quote based on inputs from other departments |
- Inform the client of the quote, and any special requirements/obligations |
A Quotations Clerk must have the following general skills: |
- Be organized, and prepare each quote according to Federal Clearing's guidelines |
- Be neat. Each quotation should be compiled in a manner that notes, additional charges, special requests etc. |
- Be enthusiastic |
- Be friendly and helpful. Be prepared to offer the customer advice. |
- Be willing to find out additional information if the client requests |
- Be proactive, which means: |
Following up with the client regarding the consignment |
Contacting the client immediately when there are any updates or deviations from the original quote |
Preparing documentation for the client |
Following up with clients when they do not respond to emails or voice messages |
- Be able to communicate clearly and effectively, including: |
How to use outlook |
How to compose a business email |
How to communicate effectively via telephone |
How to confirm telephonic discussion with written emails |
- Have an excellent telephone and email manner. The quotations clerk must always come across as professional |
Education |
- Quotations Clerk must have a matric and preferably shipping diploma or certificate. |
Experience |
- Must have 2 years shipping experience |
37 people have applied for this job. 939 people have viewed this job.
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