Vacancy Details
Employer: Datafin Recruitment
ENVIRONMENT:
A cutting-edge company focused on Cloud Solutions is actively seeking a Project Manager to play a crucial role in implementing processes and enhancing the overall customer lifecycle and experience. The Project Manager will be responsible for assessing and validating the documented requirements of the project, developing, and executing project work plans, and identifying the required resources. This role encompasses various aspects of project planning and management, including defining scope, allocating resources, handling project-related documentation, and providing leadership to the project team. A matric certificate, a relevant tertiary qualification or equivalent, and a proven track record in project management with a minimum of 7+ years of experience are essential requirements for this position.
DUTIES:
The key areas of responsibility are:
- Applying standardised project outlines and processes
- Responsible for the overall direction, coordination, implementation, execution, control and completion of allocated projects, ensuring consistency with company strategy, commitments and goals
- Manage projects from the initial assignment to the final Acceptance Test sign-off and handover to Billing and Support
- Participate in scoping of complex projects, to ensure comprehensive and accurate planning and execution
- Draw up, track and execute project plan and deployment schedule
- Establish and maintain regular feedback and communication with the customer and key stakeholders
- Establish and maintain excellent relationships within the project team, technical team, implementation teams as well as with all the project key stakeholders
- Actively identify, document and mitigate project risks, and escalate as appropriate, to ensure a smooth deployment, minimum disruption, complete customer satisfaction and compliance with Project Scope, Time and Cost Budgets.
- Participate with the Customer Experience team to take business opportunities and sales to successful implementation. This may include project related participation in tender response processes.
- Ensure all project documentation is up to date and readily accessible and all systems are updated with accurate information (incl SOLID).
- Ensure complete and accurate handover to Billing and Support on completion.
Project Management
- Lead the scoping, planning and implementation of projects.
- Facilitate the definition of project scope, goals, deliverables and resource requirements.
- Coordinate site surveys.
- Identify, document and manage risks.
- Develop full scale project plans and deployment schedules, baseline and update against progress.
- Manage project resource allocation (incl. equipment).
- Document and maintain RACI matrix and RAID register, as defined in relation to specific projects involving multiple delivery partners.
- Prepare and provide any project artefacts required in line with customer’s corporate governance structures.
- Track action items with relevant resources to ensure timeous execution and assist or escalate where necessary.
- Manage project budget.
- Track project deliverables using appropriate tools.
- Provide quality assurance during the project implementation and handover.
- Constantly monitor and report on progress of the project to all stakeholders.
- Schedule / attend regular project meetings, as required, and ensure minutes are circulated and action items followed up.
- Manage project scope and adhere to scope variation process where required.
- Manage training needs for customers and users.
- Ensure ATP and Sign-off is completed and communicated to customer, account manager and engineers.
- Day to day project admin activities to be kept up to date.
Qualifications and Experience:
- Essential (E), beneficial (B).
- Matric (E)
- Relevant tertiary qualification or equivalent (E)
- Proven project management track record with min. 7+ years of project management experience (E)
- Experience in managing enterprise level deployments (E)
- Project Management qualification (PMP, Prince 2 or similar) (E)
- Project Management Tools (E)
- Understanding of Infrastructure and ICT management service delivery and its processes (E)
- Understanding of technology and networks (E)
- MS Project skills (B)
- Visio (B)
Skills and Attributes:
- Passion for customer service and service delivery
- Strong influencing and negotiation skills
- Excellent written and verbal communication skills
- Strong administrative skills
- Organised, with excellent time management skills
- Strong logical and lateral thinking
- High attention to detail (accuracy imperative)
- Ethical
- Driven and results orientated
- Team player
- Highly motivated – self-motivated, self-starter, self-regulating
- Thorough – Completes projects to a consistently high standard
- Flexible – able to adapt skills and knowledge in rapidly changing environment
- Assertive – able to cope with internal and external demands and stay the course
- Ability to manage conflict and deal with difficult situations, in a high pressure, dynamic environment
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here https://www.datafin.com/job/project-manager-2/
OR e-mail a Word copy of your CV to dani@datafin.com and mention the reference number of the job.
3 people have applied for this job. 121 people have viewed this job.
About Datafin Recruitment
Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders as well as access to some of the most skilled and sought after candidates in the industry. Our database of over 25 000 candidates, cutting edge internal IT systems and extensive PPC marketing has ensured that we at the top of our game and one of SA’s leading recruitment agencies.
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