- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Warehousing Logistics Security
- Benefits: Medical Aid Pension Training
- Reference: 2147262
Vacancy Details
Employer: Regal Distributors SA (Pty) Ltd
- Customers collecting at warehouse are to be served quickly, efficiently and in a professional manner.
- Maintain good communication practices with stakeholders by maintaining a courteous and “can do” attitude at the collections counter, communicating with Business Development Managers and Accounts Managers regarding any issues on customer collection.
- Receive orders from OT checkers and organize and update collections report thereof.
- Complete the necessary administration required to goods returned and interbranch transfers (IBTs).
- Managing stationery and packaging replenishment for the department.
- Ensuring the accurate completion of waybills.
- Keeping accurate record of all customers dispatched stock.
- Ensuring accurate completion of the customer collections register.
- Completing the daily cash up.
- Develop in depth systems knowledge for tracking and tracing of customer orders.
- Maintain good customer relations.
- Adhere to Company procedures and SOP’s (Standard Operating Procedures).
- Your duty always is to ensure customers queries are answered and that all tasks are completed to the satisfaction of the customer.
- Ensure required customer payments are correct as well as all administrative work.
- Telephonic communication must be handled in a friendly and business -like manner.
- Respond quickly to messages received from customers and follow up to ensure customers are satisfied.
- Maintain housekeeping in designated work area.
Required Skills
- Customer Service: 2 to 3 years
- Tracking System: 1 year or less
Candidate Requirements
- Grade 12
- 2-years working experience at Regal or similar prior working experience
- V21 Experience
- Good communication skills
- Computer Literacy, MS Word, excel and Power point
- Customer service
- Able to work every alternate Saturday from 8:00 to 12:00 and required Public Holidays
- Reliable transport essential
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