Vacancy Details
Employer: Tactical Reaction Services
We are in need of an IT technician that is energetic to join our team, eager to learn and give a good service with a positive attitude.
IT Technician Responsibilities:
- Installing and configuring computer hardware, software, systems, network points, MFP printers.
- Monitoring and maintaining computer systems and networks to ensure smooth operation and to identify and address problems promptly.
- Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
- Providing technical support to end-users either face-to-face, over the phone or remotely.
- Setting up new user accounts and profiles and handling password issues.
- Conducting regular system backups and data recovery in case of system failures.
- Managing and keeping track of IT inventory and equipment.
- Configuring and troubleshooting CCTV systems.
Candidate Requirements
Requirements:
- Technical skills and knowledge of computer hardware, business software, and networks.
- Exposure to Microsoft Active Directory, Microsoft Exchange, Windows Server.
- Require strong Microsoft Office and Windows 10 and 11 troubleshooting skills.
- Ability to diagnose and troubleshoot hardware and software issues.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills to provide technical support to end-users.
- Ability to work under pressure and prioritize tasks effectively.
- . Preference given to candidates with a diploma or degree in Computer Science, Information Technology or related field.
- . Preference will be given to candidates with relevant certification such as A+, N+, MSP.
- Some knowledge about CCTV and/or telecommunications could be beneficial.
- Some knowledge of Android and Apple mobile devices.
- Own Trustworthy Vehicle will be required with valid Driver License.
- Standby will be required every second week after probation period.
- Some after hours or weekend work will be required (upgrades, installs etc).
63 people have applied for this job. 504 people have viewed this job.
About Tactical Reaction Services
As a leading provider of innovative security solutions to high-risk, client-focused environments, we are enhancing total value through service excellence and leading-edge products that improve client benefit and final client experience.
First and foremost, we offer faster and more consistent reaction times. Our top priority is the safety and security of our clients and their assets. Here is how we achieved this:
We have deployed more 24 hour SWAT vehicles that, in addition to performing a specialist security role, also provides backup and responds to alarms when the armed response car dedicated to a particular area is already busy with another client.
In our control room we have a second manager and additional senior supervisors that have been hired to make sure that all systems and controllers are being monitored at all times and that quality checks are being done continuously.
To provide better customer service, our new Public Relations Department now handles all customer care queries. Please contact them on 086 111 4021 or by email salescoord@trss.co.za– compliments and queries will be handled and solved within 48 hours
We are now one of a handful of SD6 compliant private security companies in SA that have the most reaction vehicles and back up vehicles per client ratio. That means faster reaction times when you need us!
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