- Gauteng
- Salary: Market Related
- Job Type: Permanent
- Sectors: Accounting E-Commerce
- Reference: 2144463
Vacancy Details
Employer: MoonsGate Capital (Pty) Ltd T/A Engineuity Global
About Us: Join the vibrant team at Enginuity Global, a premier BPO Outsource Centre based in Cape Town, South Africa. We are currently seeking a Business Analyst to bring their professionalism and technical expertise to our growing team. The right person in this position will make an impact and a real difference in the success of our clients.
Location: Remote, 2pm - 11pm to service EST hours
Position Overview: As a Junior Business Analyst with Salesforce experience, you will have the opportunity to gain hands-on experience in leveraging Salesforce to support our business operations. You will work closely with cross-functional teams to gather requirements, analyze data, and assist in the implementation of Salesforce solutions that drive efficiency and productivity.
Responsibilities:
- Assist in gathering and documenting business requirements for Salesforce projects and initiatives.
- Support senior analysts in analyzing data and identifying trends to inform decision-making.
- Assist in configuring and customizing Salesforce applications to meet business needs.
- Participate in user acceptance testing (UAT) and provide feedback on Salesforce solutions.
- Provide day-to-day support to Salesforce users, including troubleshooting issues and answering questions.
- Assist in documenting processes, requirements, and solution designs to ensure clarity and consistency.
- Stay updated on Salesforce best practices and new features, and share knowledge with the team.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or related field.
- 1-2 years of experience in a business analyst or similar role, with exposure to Salesforce CRM.
- Basic understanding of Salesforce platform capabilities and functionalities.
- Strong analytical and problem-solving skills, with the ability to analyze data and draw meaningful insights.
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Motivated self-starter with a willingness to learn and take on new challenges.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are a plus but not required.
Why Join Us:
- Opportunity to gain valuable experience in a supportive and collaborative work environment.
- Exposure to cutting-edge technology and the chance to work on exciting projects.
- Competitive compensation package including salary, benefits, and opportunities for professional development.
- Mentorship and guidance from experienced professionals in the field.
- Potential for career growth and advancement within the company.
If you are a motivated and enthusiastic individual with a passion for technology and business analysis, we would love to hear from you! Apply now to join our team as a Junior Business Analyst with Salesforce experience.
30 people have applied for this job. 356 people have viewed this job.
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