- Cape Winelands
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT
- Reference: SW004854/AM
Vacancy Details
Employer: Helderberg Personnel cc
Duties include but not limited to:
- Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software
- The position responsibility requires independent analyses, communication and problem solving
- Work is performed with little supervision and requires initiative and judgment. (common sense)
- To Progress/close incidents to satisfactory conclusion on the incident system
- Works with vendor support contacts to resolve technical problems
- Ensure Desktop computers interconnect seamlessly with diverse systems
- Work with procurement staff to purchase hardware and software
- Maintain and adjust Access Control and CCTV network systems
- Other Duties as required and or allocated
- 1- 5 years’ experience and the necessary A+, N+ and or MCSA / MCSA in Linux qualifications and or equivalent proven experience with reference
- 1-2 years’ experience with Windows 10, Windows 11, and MS Office 2003-2021
- Experience supporting all MacOS
- Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc
- Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint
- Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers
- Experience installing/uninstalling software, patches, updates on Desktops and Laptops
- Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points
- Knowledge of WAN technology Fibre, ADSL, WIFI, 3G etc.
- Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing
- Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting
- Knowledge regarding, routers (logging into a router. basic configuration)
- Knowledge of anti-virus and virus removal.
- Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software
- Knowledge of Access Control systems
- Knowledge of CCTV systems
- Basic Bash and Batch scripting
- Grade 12
- A+
- N+
- MCITP/MCTS/MCSA
- Other IT related certifications may be presented
- Ability to work without supervision.
- Good communication skills
- Show Initiative and present accordingly
- Ability to multi task.
- Good at problem solving.
- Customer Service/Customer relations.
- Ability to work in a team and support team members.
- Rise to the occasion when presented.
- Willing to learn new skills and adjust to changes
- Own car and valid driver’s license.
- Normal hours of Work will range from 8:00 to 17:00 or as per contract stipulated
- Hours may vary and will require evening and weekend work as directed by the company as and when needed
- Working onsite in office environment
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About Helderberg Personnel cc
Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment
to attending to our clients’ needs, culture and values and to ensure that,
through comprehensive interviews with candidates, the overall match is
determined to ensure a long term relationship. The identity of the client
remains confidential at all times. We understand that our function is to ensure
that the candidate must become a strategic partner to a business instead of a
mere employee. Helderberg Personnel has achieved a steady growth over the last
years and we have evolved into one of the leading agencies in the region. We
have made placements cross functional, cross industry and up to senior
management level.
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