- Western Cape
- Salary: Market Related
- Job Type: Permanent
- Sectors: Logistics Finance Management
- Reference: SW004855/JM
Vacancy Details
Employer: Helderberg Personnel cc
The primary responsibility is to drive market growth, expand the customer base, manage customer relationships effectively, and oversee business operations to build a resilient and sustainable client base.
Duties and Responsibilities
1. Market Growth and Development:
- Conduct market research to identify new business opportunities and market trends.
- Develop and implement strategic plans to achieve sales targets and expand market share.
- Identify potential clients in the target sectors and establish contact to generate new business.
- Monitor competitor activities and adjust strategies accordingly to maintain a competitive edge.
- Develop and maintain strong, long-lasting relationships with top-tier customers.
- Serve as the primary point of contact for key accounts, ensuring their needs are met promptly and effectively.
- Conduct regular meetings with clients to discuss their needs and provide solutions.
- Handle customer complaints and issues efficiently to maintain high customer satisfaction levels.
- Manage the entire sales cycle from prospecting to closing deals.
- Prepare and deliver sales presentations and proposals to prospective clients.
- Negotiate contracts and terms of agreement with clients.
- Track and report on sales performance metrics, including revenue growth, customer acquisition, and retention rates.
- Collaborate with the senior management team to develop and implement business strategies.
- Analyse market data and customer feedback to refine and optimize sales strategies.
- Prepare annual budgets and forecasts, ensuring alignment with company goals and objectives.
- Work closely with cross-functional teams, including marketing, supply chain, and procurement, to ensure seamless service delivery to clients.
- Mentor and support junior sales team members, providing guidance and training to enhance their performance.
- Oversee regional business activities, motivating and guiding the sales team to achieve and exceed targets.
- Review major proposals and service level agreements, ensuring client satisfaction and high service standards.
- Assist with budgeting, financial forecasting, and cost management to optimise profitability.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Maintain accurate and up-to-date records of customer interactions and sales activities using CRM software.
- Prepare regular reports and presentations for senior management, highlighting key achievements and areas for improvement.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Utilize advanced Microsoft Excel, Word, and PowerPoint skills to analyze data, create reports, and deliver presentations.
- Manage administrative tasks related to sales and account management, including order processing, invoicing, and contract management.
- Proven track record of at least 5 - 10 years in business development, sales, or key account management within the chemical commodity trading sector.
- Demonstrated ability to build and maintain a resilient and sustainable client base.
- Strong understanding of the target sectors: mining, food and beverage, industrial, packaging, water treatment, home care, textiles, and agriculture.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- High level of integrity, professionalism, and attention to detail.
- Experience in overseeing regional business activities and leading a sales team.
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About Helderberg Personnel cc
Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment
to attending to our clients’ needs, culture and values and to ensure that,
through comprehensive interviews with candidates, the overall match is
determined to ensure a long term relationship. The identity of the client
remains confidential at all times. We understand that our function is to ensure
that the candidate must become a strategic partner to a business instead of a
mere employee. Helderberg Personnel has achieved a steady growth over the last
years and we have evolved into one of the leading agencies in the region. We
have made placements cross functional, cross industry and up to senior
management level.
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