Vacancy Details
Employer: Placment Point (Pty) Ltd
A well established company based in Sandton is seeking a Claims and Fines Administrator
Duties:
• Timeous and accurate capturing of claims
• Scanning and filing of paper claims
• Informing customers / providers regarding unclear / incomplete invoices via appropriate methods (e-mail and in writing / telephonically)
• Answering phones and resolving claim queries within determined SLA.
• Transferring customer calls to appropriate staff, where necessary.
• Identifying, researching, and resolving customer / provider issues using the computer system.
• Following up on customer / provider enquires not immediately resolved, within determined SLA’s.
• Completing call logs and reports.
• Following and adhering to claim processes, procedures and protocol
• Recognising, documenting, and alerting the supervisor of trends with processing of claims.
• Recommending process improvements.
• Must be able to negotiate prices.
• Work well under pressure.
• Good communication skills and can think for themselves.
Candidate Requirements
Requirements:
• Matric (Grade 12)
• Must have experience as a claim administrator, worked with insurance companies
• Experience in the transport industry (Advantageous)
Computer Literacy:
- MS Office (Outlook,Excel)
237 people have applied for this job. 2012 people have viewed this job.
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