Responsibilities:

• Acting as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continent
• Wow-ing existing and potential clients with first-hand knowledge of African properties and destinations
• Preparing attractive quotations and itineraries that complement individual client expectations and budgets
• Effectively actioning the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)
• Collecting client payments - ka-ching! - and approving supplier invoices for payment
• Providing customer support before, during and after travel 
• Meeting and exceeding monthly and quarterly sales targets 

Requirement:

• National Senior Certificate/Matric
• 2-3 years minimum experience within the tour operator environment (Mandotory)
• Previous sales experience 
• Fluent in speaking and writing in the Portuguese language
• The ability to craft tailor-made experiences based on the clients' needs and specific requirements from the Portuguese market. 
• Destination knowledge in Southern Africa, East Africa, Indian Ocean islands
• Proficient in Google Suite
• Working experience of tour operating software (ex. Globetrack, Kaptio, Tourplan, etc.)
• The ability to influence clients
• Great communication skills
• Understanding of the market's trends and needs
• High level of client centricity 

Advantageous:

• Diploma/Degree in tourism

Job location:

• Woodstock, Cape Town 

Working hours:

• Mon -Fri (08h30 -17h00)

Salary:

• R25 000 – R28 000  per month gross basic salary plus 4 % Commission 

To apply please send your updated CV and SA ID book to info@jai.co.za